NATALIA DELEON
Geneva
Summary
Detail-oriented and customer-focused professional with experience in both healthcare operations and retail environments. Skilled in coordinating fast-paced inpatient workflows, supporting interdisciplinary teams, and delivering exceptional customer service through strong communication and problem-solving abilities. Proven ability to manage multiple priorities efficiently while maintaining professionalism, accuracy, and a positive team-oriented approach. Adaptable and relationship-driven with a strong commitment to operational excellence and creating positive experiences for both patients and customers
Overview
2027
2027
years of professional experience
Work History
Operations Coordinator
North Western Medicine
08.2025 - Current
- Coordinate daily inpatient operations for the hospitalist team, ensuring efficient patient flow, timely admissions/discharges, and accurate communication between departments
- Manage provider schedules, patient documentation, and coordination of care while maintaining compliance with hospital policies and HIPAA standards
- Serve as a liaison between physicians, nursing staff, case management, and ancillary departments to support seamless patient care and operational efficiency
Educator
Lululemon
2024 - Current
- Delivered exceptional guest experiences by providing personalized product recommendations and educating customers on apparel features, fit, and performance benefits
- Supported daily store operations including merchandising, inventory management, visual presentation, and point-of-sale transactions
- Built strong customer relationships through effective communication, problem-solving, and a community-focused approach
- Collaborated with team members to achieve sales goals while maintaining an inclusive and positive store environment
Administrative Assistant
Ann and Robert H. Lurie Children’s Hospital of Chicago
09.2023 - 04.2025
- Acted as the primary liaison for operational and administrative coordination, ensured seamless clinic workflow.
- Managed complex calendars and scheduled appointments for clinical teams to optimize patient care and team efficiency.
- Fostered and maintained collaborative, professional relationships with healthcare providers.
- Supported the Division Administrator in planning and executing key division initiatives and special projects.
Education
Masters of Health Administration - undefined
Southern Illinois University
CarbondaleBachelors of Science - Leadership and Policy
University of Missouri
ColumbiaSkills
- Workflow Planning
- Customer and client relations
- Time management abilities
- Epic
Timeline
Operations Coordinator
North Western Medicine
08.2025 - Current
Administrative Assistant
Ann and Robert H. Lurie Children’s Hospital of Chicago
09.2023 - 04.2025
Masters of Health Administration - undefined
Southern Illinois University
Bachelors of Science - Leadership and Policy
University of Missouri
Educator
Lululemon
2024 - Current