Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalia Cruz

Summary

Offering strong interpersonal skills and passion for community engagement, eager to learn and thrive in a retail setting. Developed strong leadership and program management skills in a community-oriented environment, focused on creating inclusive and engaging activities. Excel in coordinating diverse teams and ensuring smooth execution of events, with keen sense for maintaining customer safety and satisfaction. Looking to transition these versatile skills to new field, bringing a collaborative and innovative approach.

Overview

2
2
years of professional experience

Work History

Recreation Leader

South Suburban Special Recreation Association
03.2023 - Current

Working with special needs participants of all ages in recreational activities.


  • Instructed patients in therapeutic exercises and activities to enhance their functional independence
  • Provided guidance on activities while utilizing assistive devices such as ACC's or wheelchairs
  • Collaborated with community organizations to provide recreational services to underserved populations
  • Utilized a variety of recreational activities such as arts and crafts, sports, music therapy, and outdoor adventures to engage participants
  • Implemented behavior management strategies to ensure a safe environment for all participants during activity sessions
  • Aided participants in sensory stimulation programs for individuals diagnosed with autism spectrum disorder
  • Implemented safety protocols during recreational activities to prevent accidents or injuries
  • Overall, helped create a better experience in recreational activities for our participants

Baker

Crumbl Cookies
01.2023 - 03.2023
  • Produced high-quality baked goods, including cookies, pastries, and cakes, consistently meeting customer expectations
  • Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
  • Managed inventory levels of baking ingredients and supplies to minimize waste and control costs
  • Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail
  • Developed strong relationships with customers through friendly interactions resulting in repeat business
  • Participated in training sessions or workshops related to new baking techniques or industry trends
  • Served as a point of contact for wholesale customers regarding order placement, delivery schedules, etc

Education

Bachelor of Science - Speech Language Pathology & Audiology

Marquette University
Milwaukee, WI
05-2028

High School Diploma -

Oak Forest High School
Oak Forest, IL
05-2024

Skills

  • Customer service skills
  • Organizational skills
  • Schedule management
  • Safety awareness
  • Recreational activities
  • Safety standards implementation
  • Friendly, positive attitude
  • Attention to detail
  • Problem-solving
  • Collaboration and teamwork
  • Customer and Service-oriented
  • Disability awareness

Timeline

Recreation Leader

South Suburban Special Recreation Association
03.2023 - Current

Baker

Crumbl Cookies
01.2023 - 03.2023

Bachelor of Science - Speech Language Pathology & Audiology

Marquette University

High School Diploma -

Oak Forest High School
Natalia Cruz