Natachia Jones
Chicago,Illinois
Summary
Passionate about transforming the recruitment landscape, brings extensive experience as a Talent Acquisition Recruiter and Human Resources Generalist. With demonstrated expertise in full-cycle recruitment, scheduling efficiency, and compliance management, eager to drive strategic hiring initiatives and contribute to a growing team's success.
Overview
25
25
years of professional experience
Work History
Benefits Specialist
Randstad
08.2024 - Current
- Observed strict procedures to maintain data and plan participant confidentiality.
- Checked employees' benefits enrollment for accuracy and inputted all data into system.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Implemented open enrollment system to streamline benefits processes for employees.
Business and Industry Talent Acquisition Recruiter
ABM
05.2022 - 09.2024
- Full cycle recruitment.
- Creating and managing requisitions.
- Reaching out to new candidates via phone or email.
- Effective communication face-to-face, over the phone and emailing.
- Knowledge of effective questioning to understand candidates previous experience and if they would be a good fit for the company.
- Knowing when to offer interviewing opportunity and managing multiple calendars of other team members when scheduling interviews.
- Scheduling a minimum of 10 to 20 interviews daily per area.
Human Resources Generalist
Benford Protection Group
12.2021 - 05.2022
- Providing day-to-day support as needed for the company in the areas of legal compliance, employee relations, coaching and counseling, performance management, state, and federal leave administration, on-site hiring, retention and orientation support, and other HR areas as applicable.
- Overseeing recruitment, selection, and the onboarding process.
- Handling any disciplinary processes and formal grievances.
- Managing all leaves of absence requests according to state and federal laws for all staff.
- Ensuring compliance for all areas of employment law is established and maintained for all.
- Labor law posters, 1-9 compliance, policy implementation, exempt/non-exempt reviews.
- Presenting reports to managers and supervisors as needed on HR-related topics or processes such as accurate I-9 completion, writing discipline, leave compliance.
- Processing and managing all cases involved with FMLA, Worker's Compensation, Unemployment claims.
Human Resources/Payroll Coordinator
Bijora
08.2020 - 12.2021
- Onboarded new hires, performed background checks, and completed employment/education verification.
- Generated and monitor weekly reports to senior management.
- Processed timesheets, corrected commissions, and processed payroll.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Quality Control Analyst
UberEats
08.2019 - 01.2020
- Increased document accuracy by {20%} resulting in enhanced information reliability.
- Improved customer satisfaction through enhanced quality checks and swift issue resolution.
- Increased delivery accuracy by minimizing delivery errors and enhancing brand reputation.
Human Resources Assistant
Midwest Truck & Auto
02.2019 - 06.2019
- Performed daily administrative support to the HR Administrator.
- Assisted HR Administrator with recruitment and record maintenance.
- Performed weekly and biweekly payroll processing.
- Processed payroll for over 250 employees, ensuring compliance with company policies.
Human Resources Generalist
We Got Game LLC
10.2017 - 08.2018
- Worked with management to establish a plan to meet their hiring needs, including assisting with compiling and identifying position duties and requirements.
- Coordinated job postings across multiple job boards, review resumes to evaluate qualifications and eligibility of applicants, screen candidates through telephone interviews, present qualified candidates to hiring managers.
- Extended offers of employment and coordinate relocation when applicable.
- Assisted with onboarding paperwork for new-hires and verify all documents are completed thoroughly and accurately.
- Managed HR operations for a team of 100 employees using HRIS systems.
- Handled benefits administration for over 100 employees across multiple states.
Human Resources Generalist
Westminster Place
08.2016 - 10.2017
- Performed full cycle recruitment.
- Filled approximately 15-25 job requisitions monthly.
- Performed resume screening, in person interviews, reference checks.
- Extended and generated an offer letter, pre-employment drug screen/health evaluation (TB testing) Arrangements, SSN verification, criminal background check processing and tracking, W-4 forms and Employment Eligibility Verification.
Delivery Processor
AON Hewitt
08.2014 - 08.2016
- Managed Health Spending Accounts.
- Reviewed and processed client applications for carriers.
- Conducted system edit cleanup including researching and determining reasons for errors and resolving errors.
- Recommended process improvements that were identified from participant issues, recurring edits, process delays, and quality problems.
Patient Service Associate
NorthShore University Health System
04.2011 - 05.2014
Human Resources Office Coordinator
Children's Memorial Hospital
04.2000 - 04.2011
Education
American InterContinental University
Schaumburg, ILSkills
- ADP
- Oracle
- Lawson
- Kronos
- Paylocity
- ServiceNow
- Employment Law
- HRIS
- Microsoft Office
- Employee benefits laws
- Benefits explanation
- New employee enrollment
Timeline
Benefits Specialist
Randstad
08.2024 - Current
Business and Industry Talent Acquisition Recruiter
ABM
05.2022 - 09.2024
Human Resources Generalist
Benford Protection Group
12.2021 - 05.2022
Human Resources/Payroll Coordinator
Bijora
08.2020 - 12.2021
Quality Control Analyst
UberEats
08.2019 - 01.2020
Human Resources Assistant
Midwest Truck & Auto
02.2019 - 06.2019
Human Resources Generalist
We Got Game LLC
10.2017 - 08.2018
Human Resources Generalist
Westminster Place
08.2016 - 10.2017
Delivery Processor
AON Hewitt
08.2014 - 08.2016
Patient Service Associate
NorthShore University Health System
04.2011 - 05.2014
Human Resources Office Coordinator
Children's Memorial Hospital
04.2000 - 04.2011
American InterContinental University
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