Overview
Work History
Education
Skills
Leadership & Service
Timeline
Generic

NAOMI PEREZ

Chicago

Overview

3
3
years of professional experience

Work History

Crew Member

Wendy's Company
Chicago
01.2025 - Current
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Attending three or more positions in a fast-paced environment to uphold high standards of productivity.
  • Resolving order issues quickly to maintain a 95% customer satisfaction rating.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Adhered to health department regulations regarding food handling procedures.

Marshall's Retail Associate

TJX Companies
Chicago
02.2024 - 08.2024
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Managed register and upsold company credit cards to 20% of customers weekly
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.

Guest Services Representative

At Your Service, LLC
Chicago
07.2022 - 12.2023
  • Ability to quickly solve problems for guest safety and security.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Coordinated with other ushers regarding seating assignments and crowd control strategies.

Education

Bachelor of Science - Human Development and Family Studies, Pre-Nursing

University of Illinois Urbana-Champaign
Champaign, IL
05-2028

High School Diploma -

John Hancock College Preparatory High School
Chicago, IL
05-2024

Skills

  • Strong organizational and time-management skills
  • Microsoft 365 – functional
  • Seal of Biliteracy – Spanish
  • Register and cashier - functional
  • Exceptional communication and interpersonal skills
  • Ability to work efficiently, independently, and as part of a team
  • Detail-oriented, and able to handle multiple tasks simultaneously
  • Cooperate and work with people of all ages

Leadership & Service

  • Amber Glen Alzheimer's Special Care Center, Volunteer
  • Coordinated weekly dinners for 50+ guests
  • Alpha Epsilon Delta pledge workshops
  • Little Village Academy, Elementary School Volunteer

Timeline

Crew Member

Wendy's Company
01.2025 - Current

Marshall's Retail Associate

TJX Companies
02.2024 - 08.2024

Guest Services Representative

At Your Service, LLC
07.2022 - 12.2023

Bachelor of Science - Human Development and Family Studies, Pre-Nursing

University of Illinois Urbana-Champaign

High School Diploma -

John Hancock College Preparatory High School

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