Naomi Keller
Centralia
Summary
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Castle Ridge
06.2022 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front Desk Receptionist
Comfort Suites Hotel
01.2022 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Ensuring overall guest satisfaction
CNA - Certified Nursing Assistant
Bryan Manor
04.2020 - 06.2020
Server/Waiter
Olive Garden
01.2020 - 03.2020
Cashier/Customer Service
Taco Jo's
08.2019 - 11.2019
CNA - Certified Nursing Assistant
Shepherd of the Hills Living Center
11.2018 - 03.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
High school or equivalent - NA
Centralia High School
Centralia, IL05.2018
Skills
- Customer Service
- Organizational Skills
- Fast learner
- Communication
- Problem-Solving
- Teamwork
- Commercial Awareness
- Vital Signs
- Caregiving
- Patient Care
- Strong work ethic
- Cleanliness standards
- Task prioritization
Certification
CNA
Timeline
Server
Castle Ridge
06.2022 - 08.2025
Front Desk Receptionist
Comfort Suites Hotel
01.2022 - 05.2022
CNA - Certified Nursing Assistant
Bryan Manor
04.2020 - 06.2020
Server/Waiter
Olive Garden
01.2020 - 03.2020
Cashier/Customer Service
Taco Jo's
08.2019 - 11.2019
CNA - Certified Nursing Assistant
Shepherd of the Hills Living Center
11.2018 - 03.2019
High school or equivalent - NA
Centralia High School
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