Nancy Silva
Posen
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Inbound Stower
Amazon
Markham
11.2025 - Current
- Scanned barcodes on products to ensure accurate tracking of inventory levels.
- Ensured that all items were properly labeled and stored in their designated locations.
- Unloaded inbound freight and placed it into designated bays or slots.
Outreach Team Member
Devoted health
Posen
08.2021 - 10.2025
- Conducted comprehensive health risk assessments, identifying potential health issues to enhance patient care strategies.
- Engaged with multiple members with chronic conditions that take multiple medications to understand the best way to use them for their maximum benefit and safety .
- Outreached members to offer them virtual programs that will help their current conditions .
- Communicated via sms with members regarding their specialty program .
- Welcome calls- outreached to members to educate them on their new plan and transition them smoothly.
- Requested medical history and medications through proper facilities and protocols
Medical Assistant
Integrity medical group
Blue Island
06.2016 - 01.2019
- Assisted healthcare providers with patient examinations, ensuring accurate documentation of medical histories and treatment plans.
- Managed patient scheduling and follow-up appointments, optimizing clinic workflow and enhancing patient satisfaction.
- Conducted vital sign assessments and lab tests, contributing to comprehensive patient evaluations and timely treatments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted patients with physical movements to help restore function and lessen pain and disability.
- Demonstrated safe techniques for handling and positioning patients during exercise or therapy sessions.
Medical Assistant
Oak lawn pediatrics
Oak Forest
04.2014 - 04.2016
- Delivered exceptional patient care through comprehensive assessments, enhancing overall health outcomes for pediatric patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Medical Assistant
Family Medical Practice
Palos Heights
05.2012 - 11.2013
- Completed day-to-day duties accurately and efficiently.
- Coordinated patient scheduling, optimizing appointment availability, which enhanced overall practice efficiency and reduced wait times.
- Assisted in patient intake and triage, ensuring accurate documentation and enhancing workflow efficiency within the practice.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected samples from patients for laboratory testing purposes.
- Organized patient charts before each day's clinic sessions began.
Education
Medical Assistant -
Everest College
01.2012 - 03.2013
Skills
- Patient intake
- Communication skills
- Efficient movement
- Fluent in English and Spanish
- Vital signs
- Patient prep
- Scheduling
- Empathy
Timeline
Inbound Stower
Amazon
11.2025 - Current
Outreach Team Member
Devoted health
08.2021 - 10.2025
Medical Assistant
Integrity medical group
06.2016 - 01.2019
Medical Assistant
Oak lawn pediatrics
04.2014 - 04.2016
Medical Assistant
Family Medical Practice
05.2012 - 11.2013
Medical Assistant -
Everest College
01.2012 - 03.2013