Nancy Otero
Blue Island
Summary
Dynamic Inventory Specialist with proven expertise at Walgreens in inventory control and customer service. Recognized for enhancing workflow efficiency and accuracy through process improvements. Adept at training and mentoring teams, ensuring adherence to safety protocols, and managing stock levels effectively. Committed to delivering exceptional results in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Inventory Specialist
Walgreens
Chicago
05.2003 - 08.2025
- Assisted with inventory tracking using specialized software to maintain accurate stock levels.
- Supported team in organizing and labeling inventory for efficient retrieval and management.
- Conducted regular audits of inventory to identify discrepancies and ensure accuracy.
- Collaborated with colleagues to streamline receiving processes for incoming shipments.
Shift Leader
Walgreens
Chicago, Illinois
05.2003 - 08.2025
- Supervised team operations and ensured adherence to safety protocols.
- Trained and mentored new staff on best practices and procedures.
- Coordinated shift schedules to optimize workforce efficiency.
- Implemented process improvements that enhanced productivity and workflow.
- Handled cash and ensured safe was balanced at end of shift.
- Opened and closed the store.
Pharmacy Technician
Walgreens
Chicago, Illinois
05.2003 - 08.2003
- Managed inventory levels and ensured accurate medication dispensing in fast-paced pharmacy environment.
- Trained and mentored junior technicians on pharmacy protocols and customer service best practices.
- Implemented process improvements to enhance workflow efficiency and reduce medication errors.
- Collaborated with pharmacists to verify prescriptions for accuracy and completeness prior to dispensing.
- Made sure expired medicine was returned to proper locations.
Education
High School Diploma -
Roberto Clemente Community Highschool
Chicago,Illinois06-1986
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Reset Departments
- Returned items listed on weekly call-in list
- Disposed of damaged items properly
- Insured price changes were placed daily
- Ordered expense items
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Inventory Specialist
Walgreens
05.2003 - 08.2025
Shift Leader
Walgreens
05.2003 - 08.2025
Pharmacy Technician
Walgreens
05.2003 - 08.2003
High School Diploma -
Roberto Clemente Community Highschool