Nancy Hurst
South Elgin
Summary
Experienced in planning and facilitating engaging activities to promote enjoyment and foster active participation. Utilizing creativity and strong organizational skills, designs and develops programs that cater to diverse interests, ensuring a well-rounded experience for all participants. Deep understanding of the importance of team collaboration, thriving in dynamic environments and adapting to changing needs, ensuring a responsive and inclusive atmosphere.
Overview
15
15
years of professional experience
Work History
Resident Engagement Assistant
Silverado Memory Care Center
11.2023 - 08.2024
- Support the Director of Residents, implement activity programs, with empathy and compassion while working with individuals and understanding their needs
- Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Caregiver
Visiting Angels
08.2021 - 11.2023
- Providing warmth, kindness, and a loving spirit
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean, safe, and well-organized patient environment.
Produce and Juice Bar Supervisor
Fruitful Yield
03.2016 - 07.2021
- Communicate daily with my team
- Order produce and supplies, perform a monthly inventory
- Stock merchandise and provide customer assistance on the sales floor and juice bar
- Beauty specialist in the HBA department
- Place orders and maintain the area
Food and Product Demonstrator
Club Demonstration Services
08.2009 - 03.2016
- Prepare and demonstrate both food and non-food items to Costco club members
- Have excellent communication skills with customers about product
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
Education
CNA Certification - General Studies
Harper And COD College
06-2004
Skills
- Caregiver Experience
- Integrity in Professional Conduct
- Empathetic Patient Support
- Comprehensive Care Planning
- Emergency Preparedness Planning
Accomplishments
- Collaborated with my team to develop of new activities.
- function as a key member of a multidisciplinary team, providing milieu resident support.
- provide exceptional customer service
- actively involved in cycling community
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Supervised team of 10 staff members.
Timeline
Resident Engagement Assistant
Silverado Memory Care Center
11.2023 - 08.2024
Caregiver
Visiting Angels
08.2021 - 11.2023
Produce and Juice Bar Supervisor
Fruitful Yield
03.2016 - 07.2021
Food and Product Demonstrator
Club Demonstration Services
08.2009 - 03.2016
CNA Certification - General Studies
Harper And COD College
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