Nancy Draugelis
Harvard
Summary
Results-driven Pagination Tech III with a strong focus on quality control, problem solving, and effective communication. Proven ability to ensure timely project completion and maintain high standards. Detail-oriented professional with expertise in quality control and team training. Proven ability to manage projects effectively, ensuring high customer satisfaction and compliance with deadlines. Detail-oriented professional with expertise in quality control and team training. Proven ability to solve problems and ensure deadline compliance while maintaining high customer satisfaction.
Overview
42
42
years of professional experience
Work History
Pagination Tech III
RR Donnelley
St. Charles
06.2021 - 03.2026
- Collaborated with team members to ensure project completion.
- Managed quality control and maintained high level of customer satisfaction.
- Trained new employees
Administrative Assistant
RR Donnelley
Elgin
06.2004 - 06.2021
- Managed scheduling and coordination of meetings and events.
- Maintained confidential documents and correspondence for leadership.
- Ordered and organized office supplies and equipment.
- Collaborated with vendors to procure services.
- Answered phone calls and emails.
- Organized and maintained filing systems.
Coder
RR Donnelley
Elgin
10.2002 - 05.2004
- Amdocs alts making alterations to digital files.
Alpha Page Composition
RR Donnelley
Elgin
08.1985 - 10.2002
- Composed white pages for many major telco's, merging supply data files to pull for a given region. Final products PDF pages.
- Utilizing DIAD system
Keyboarder and VLT Operator
RR Donnelley
Elgin
10.1983 - 08.1985
- VLT operator using proprietary application to compose individual display ads.
- Keyboarder, key in yellow page phone book ads
Education
High School Diploma -
Dundee Community High School
West Dundee, IL06-1982
Skills
- Quality control
- Attention to detail
- Problem solving
- Effective communication
- Decision making
- Deadline compliance
- Problem-solving
- Team Training
Timeline
Pagination Tech III
RR Donnelley
06.2021 - 03.2026
Administrative Assistant
RR Donnelley
06.2004 - 06.2021
Coder
RR Donnelley
10.2002 - 05.2004
Alpha Page Composition
RR Donnelley
08.1985 - 10.2002
Keyboarder and VLT Operator
RR Donnelley
10.1983 - 08.1985
High School Diploma -
Dundee Community High School