Nakia Walker
Champaign
Summary
Results-driven Associate Manager with 10+ years of experience in restaurant management. Skilled in leading teams to exceed sales targets, improve operational efficiency, and enhance customer satisfaction. Proven track record in training and developing staff, implementing strategic initiatives, and driving business growth. Strong interpersonal and communication skills, with a focus on fostering a collaborative and positive work environment. Looking to leverage my expertise in team leadership and resource management to drive continued success for a dynamic organization.
Overview
18
18
years of professional experience
Work History
Kitchen Manager
Applebee's
08.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Associate Manager
Red Robin
03.2022 - 07.2024
- Employee management
- Bar Management
- Liquor inventory
- Guest relation and people management
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in reduction in [work hours/labor costs] as well product inventory
Shift Supervisor
Caseys
12.2022 - 02.2024
- Inventory and scheduling
- Communicate with diverse [teams/clients], build rapport and long-term relationships, and achieve [client/customer satisfaction metric]
Package Handler
Fed X Ground
02.2017 - 12.2020
- Shipping and Receiving
- Efficiently sorted and organized incoming packages for distribution in a fast-paced warehouse environment
People Manager
McDonalds
09.2012 - 11.2017
- Cash Management
- Scheduling
- Facilitated training sessions on leadership development, conflict resolution, and other topics to support the professional development of staff
Assistant General Manager
Taco Bell
06.2007 - 04.2012
- Cash Management
- Inventory
- Scheduling
- Collaborated with the General Manager to identify areas for improvement and implement solutions to drive business growth and success
Education
GED -
Parkland College
10.2001
Automotive/Motor Sports
Parkland College
05.2014
Skills
- Time Management
- Money Management
- MultiTasking
- Kitchen skills
Personal Information
Title: Associate Manager
Timeline
Kitchen Manager
Applebee's
08.2024 - Current
Shift Supervisor
Caseys
12.2022 - 02.2024
Associate Manager
Red Robin
03.2022 - 07.2024
Package Handler
Fed X Ground
02.2017 - 12.2020
People Manager
McDonalds
09.2012 - 11.2017
Assistant General Manager
Taco Bell
06.2007 - 04.2012
Automotive/Motor Sports
Parkland College
GED -
Parkland College
Similar Profiles
Delaney WilliamsDelaney Williams
Waitress at Applebee'sWaitress at Applebee's
Aaron Patrick HendricksonAaron Patrick Hendrickson
Host at Applebee'sHost at Applebee's
Emily PryerEmily Pryer
Waitress at Applebee'sWaitress at Applebee's
TaMarrie Dorsey-BellTaMarrie Dorsey-Bell
Server at Applebee'sServer at Applebee's
Ava McLeanAva McLean
Undergraduate Research Assistant at Lincoln Avenue DairyUndergraduate Research Assistant at Lincoln Avenue Dairy