Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadiia Ladan

Chicago

Summary

Multilingual customer service and operations professional with 3+ years of experience in fast-paced retail environments. Skilled in customer communication, inventory coordination, problem-solving, and supporting daily operations with strong attention to detail. Experienced managing high customer volume, maintaining organized workflows, and collaborating across teams to ensure smooth operations and positive client experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

Peserico
Rosemont
02.2024 - Current
  • Built and maintained strong customer relationships through personalized service and effective communication in a luxury retail environment.
  • Supported daily store operations, including inventory tasks, merchandising upkeep, and organization of backstock areas.
  • Assisted management with multilingual customer communication, operational support, and client outreach.

Stockroom Assistant

Hugo Boss
Rosemont
01.2023 - 02.2024
  • Processed incoming shipments and verified inventory accuracy with strong attention to detail.
  • Organized and maintained stockroom operations to support merchandise flow and daily store needs.
  • Assisted with inventory management and shipment processing in a fast-paced environment.

Sales Associate

Hugo Boss
Chicago
10.2022 - 01.2023
  • Assisted a high volume of customers daily while ensuring efficient and professional service.
  • Helped customers identify products, sizes, and solutions based on individual needs.
  • Adapted quickly to changing priorities, promotions and floor operations.

Education

Bachelor’s Degree in Foreign Languages (German & English) -

Cherkasy National University
Cherkasy, Ukraine
06-2023

Skills

  • Customer Service
  • Operations Support
  • Data Entry
  • Shipment Coordination
  • Multitasking
  • Problem Solving
  • Team Collaboration
  • Attention to Detail
  • Fast-Paced Environment
  • Multilingual Communication

Languages

  • English
  • Ukrainian
  • Russian
  • Italian

Timeline

Sales Associate

Peserico
02.2024 - Current

Stockroom Assistant

Hugo Boss
01.2023 - 02.2024

Sales Associate

Hugo Boss
10.2022 - 01.2023

Bachelor’s Degree in Foreign Languages (German & English) -

Cherkasy National University
Nadiia Ladan