Nadia Williams
Chicago
Summary
Proactive customer service professional with experience in conflict resolution and time management. Known for accuracy and collaborating seamlessly with team members to enhance the customer experience.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Culvers
Chicago
12.2022 - 11.2024
- Processed customer transactions with efficiency and accuracy.
- Resolved customer complaints promptly and professionally, contributing to high customer satisfaction levels.
- Provided friendly service to customers, enhancing their dining experience through menu guidance.
- Balanced cash drawers daily, ensuring accurate cash register operations for reliable financial management.
- Trained new staff on cash handling procedures and customer service standards.
- Maintained cleanliness and organization in dining area to enhance guest experience.
- Collaborated with team members to ensure seamless service flow.
- Complied with health and safety regulations throughout job duties.
Volunteer
Polished Pebbles
Chicago
02.2022 - 02.2024
- Tutored elementary students in various subjects to enhance academic performance.
- Coordinated food distribution for over 50 families weekly, ensuring efficient sorting and shelving of donations.
- Assisted at food banks to support community needs and food security initiatives.
- Participated in park clean-ups to promote environmental stewardship and community engagement.
Education
High School Diploma -
Martin Luther King College Prep
Chicago06-2025
Some College (No Degree) - Criminal Justice
Illinois State University
Normal, ILSkills
- Cash handling accuracy
- Customer service excellence
- Time management
- Organizational skills
- Team collaboration
- Conflict resolution
Timeline
Customer Service Cashier
Culvers
12.2022 - 11.2024
Volunteer
Polished Pebbles
02.2022 - 02.2024
High School Diploma -
Martin Luther King College Prep
Some College (No Degree) - Criminal Justice
Illinois State University