Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadia O'Banner

Chicago

Summary

Skilled customer service professional with 10 years of experience with strong background in both frontline and supervisory roles. Excelling at analyzing customer feedback, identifying areas for improvement, and implementing successful process plans.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Hairstylist

Barbara&barbara Salon
Chicago
11.2022 - Current
  • Consulting with clients, listening to their needs and creating plans to fulfill end goal.
  • Maintaining clean safe environment by partaking in safety and sanitation.
  • Enrolling in continuing education to further knowledge on industry.

Customer Service Manager

Kohl's
Tinley Park
09.2017 - 05.2021
  • Oversaw daily customer service operations to ensure high-quality support.
  • Trained and mentored staff to enhance service skills and product knowledge.
  • Developed and implemented customer engagement strategies to improve satisfaction.

Education

Associate of Science - Mortuary Science

Malcolm X College
Chicago, IL
01.2026 - 04.2026

Cosmetology

Capri Beauty College
Oak Forest, IL
09.2018 - 10.2019

Thornwood High School
South Holland, IL

Skills

  • Clear communication
  • Self sufficient
  • Quick to adapt
  • Organized
  • Endless creativity
  • Problem solver

Timeline

Associate of Science - Mortuary Science

Malcolm X College
01.2026 - 04.2026

Hairstylist

Barbara&barbara Salon
11.2022 - Current

Cosmetology

Capri Beauty College
09.2018 - 10.2019

Customer Service Manager

Kohl's
09.2017 - 05.2021

Thornwood High School
Nadia O'Banner