Nadia Espinoza
Vernon Hills
Summary
Versatile and dynamic professional with a proven track record at Sweet Greens, adept in workplace safety and employee training. Excelled in managing inventory, reducing wastage by optimizing stock levels, and elevating customer satisfaction through effective complaint resolution. Skilled in cash handling and fostering team motivation, consistently achieving peak performance in high-demand environments.
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Sweet Greens
07.2022 - Current
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Cash handling
- Quarterly food safety audits execution
- Opening and closing Restaurant procedures
Medical Assistant
Covid Center
10.2022 - 12.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Placed rapid testing for clients
- Collected test samples and transported testing kits to lab.
Crew Member
Chipotle Mexican Grill
11.2020 - 07.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Opening and closing restaurant procedures
Education
High School Diploma -
William Howard Taff High School
Chicago, IL04-2020
Skills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
- Cash handling
Timeline
Medical Assistant
Covid Center
10.2022 - 12.2022
Shift Lead Manager
Sweet Greens
07.2022 - Current
Crew Member
Chipotle Mexican Grill
11.2020 - 07.2022
High School Diploma -
William Howard Taff High School
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