Myriah Rogers
Batavia
Summary
Multi Unit Manager with experience in a fast-paced retail sales environment. Excellent managing and promoting skills. Track record of achieving exceptional results in meeting daily sales goals as well as monthly sales goals. Looking to utilize my current skills in customer service and leadership while growing my career and working with a team.
Overview
11
11
years of professional experience
Work History
Multi Unit Store Manager
Steve Madden
Chicago, IL
05.2023 - Current
- I’m Oversaw daily operations across multiple locations, ensuring high standards of customer service and product quality.
- Developed and implemented strategic sales initiatives to drive revenue growth and market share.
- Analyzed sales data to optimize inventory management and improve product placement strategies.
- Trained and mentored store managers, fostering leadership skills and enhancing team performance.
- Maintained compliance with company policies and industry regulations, ensuring a safe working environment for staff and customers.
- Managed staffing levels across multiple units, ensuring optimal coverage during peak hours while maintaining labor costs within budget constraints.
- Boosted employee performance through ongoing training, development programs, and performance evaluations.
Store Manager
Ann Inc. LOFT
Lombard, IL
11.2022 - Current
- Managed all aspects of running store
- Handled product placement, display, and visual merchandising standards
- Performed nightly and daily drawer counts
- Motivates team to meet credit card goals each week
- Handle employee schedules
- Hire and train new hires
- Recruiting
- Motivated entire team
- Hired and trained 5 employees
- Package online orders
Store Manager
Clothes Mentor
Aurora, IL
11.2014 - 11.2022
- Handled all employees' scheduling
- Motivated entire team
- Assigned employee promotions
- Resolve customer complaints regarding sales and services
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to determine focus of sales efforts
- Greet customers and ascertain what each customer wants or needs
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Exchange merchandise for customers and accept returns
- Ticket, arrange, and display merchandise to promote sales
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Help customers try on or fit merchandise
- Run the stores online website and packaging orders
Center Manager
European Wax Center
04.2018 - 11.2018
- Draft staff work schedules and assign duties.
- Perform customer service by assisting customers on the floor.
- Select, train and evaluate employees or applicants.
- Educate guest on products and services
- Schedule reservations and confirm with guest
- Clean and maintain lobby and commons areas, such as restocking supplies
- Built relationships with customers and provided sales presentations to executives.
- Coordinated and planned sales staff training programs, ensuring they were well prepared to succeed in their positions.
Education
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Batavia Sr High School
01.2009
Skills
- Microsoft office, Microsoft powerpoint
- Retail Management
- Payroll
- Supervising Experience
- Cash Handling
- Store Management Experience
- Sales
- Leadership
- Recruiting
- Store Management
- Employee Evaluation
- Training & Development
- Management
- Merchandising
Timeline
Multi Unit Store Manager
Steve Madden
05.2023 - Current
Store Manager
Ann Inc. LOFT
11.2022 - Current
Center Manager
European Wax Center
04.2018 - 11.2018
Store Manager
Clothes Mentor
11.2014 - 11.2022
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Batavia Sr High School