Myles McKatherine
Chicago
Summary
As a highly motivated Technology, Information Systems, and Analytics major, I bring over four years of hands-on experience in project management, strong coding proficiency across multiple programming languages, and advanced data analysis capabilities. I've developed a keen understanding of leveraging technology for strategic decision-making. I'm driven by a passion for innovation and committed to expanding my expertise to make a meaningful impact in the tech industry. As well as proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
6
6
years of professional experience
Work History
Insurance Sales Agent
Globe Life American Income Life
Chicago
06.2025 - Current
- Develop client relationships to understand insurance needs and preferences.
- Present tailored insurance solutions based on client assessments and risk evaluations.
- Process policy applications and maintain accurate client records in the database.
- Educate clients on policy terms, conditions, and coverage options effectively.
- Collaborate with underwriters to ensure timely approvals of insurance applications.
- Conduct follow-ups with clients to enhance satisfaction and resolve inquiries promptly.
Shift Lead
Finish Line
Chicago
11.2022 - 08.2023
- Guided a team of 10 to enhance the sales floor, boosting customer engagement by 30% through strategic product presentation.
- Fostered strong team cohesion through clear communication, task delegation, and performance support.
- Monitored and reported sales metrics to identify trending products and streamline promotions.
- Mentored junior staff on product knowledge, customer service techniques, and upselling strategies.
Team Sports Manager
Dick's Sporting Goods
Chicago
08.2021 - 11.2022
- Created and managed staff schedules for the team sports department, optimizing coverage for peak hours.
- Oversaw inventory presentation and restocking, contributing to a consistent, customer ready floor.
- Delivered personalized assistance to team and individual customers to meet sporting needs.
- Collaborated with leadership to execute marketing initiatives and promotional events.
Closing Crew & Maintenance
Home Run Inn Pizzeria
Chicago
05.2019 - 08.2019
- Executed double-wash processes ensuring all dishes met health and sanitation standards.
- Maintained overall cleanliness of dining and kitchen areas, supporting guest readiness.
- Assisted during closing time to prepare the restaurant for the following day's service.
Education
Associates Degree - Business, Data Management
College of DuPage
Glen Ellyn, IL05.2022
High School Diploma -
Saint Rita of Cascia High School
Chicago, IL05.2019
Bachelor of Science - Technology, Information Systems, and Analytics
Wayne State University
Detroit, MISkills
- Planning
- Post-production
- Editing tools
- Inventory management
- Sales forecasting
- Market analysis
- Athletic discipline
- Team leadership
- Large account management
- Marketing
- Restock optimization
- Closing procedures
- End-of-day preparation
- Retail systems
- Inventory software
- Microsoft Office Suite
- Multimedia editing
- C
- Java
- Python
- SQL
- Team scheduling
- Staff training
- Conflict resolution
- Operational planning
- Client engagement
- Satisfaction assurance
- Merchandising
- Sales support
- Team cohesion
- Goal-oriented mindset
Projects
Self-directed photo/video shoots for school and sports events, current
Activities
- Athletic football scholarship recipient.
- GLIAC All-Conference Varsity athlete - built leadership, discipline, and teamwork through competitive sports.
- Recognized for team-building skills and consistent commitment to performance goals.
Timeline
Insurance Sales Agent
Globe Life American Income Life
06.2025 - Current
Shift Lead
Finish Line
11.2022 - 08.2023
Team Sports Manager
Dick's Sporting Goods
08.2021 - 11.2022
Closing Crew & Maintenance
Home Run Inn Pizzeria
05.2019 - 08.2019
Associates Degree - Business, Data Management
College of DuPage
High School Diploma -
Saint Rita of Cascia High School
Bachelor of Science - Technology, Information Systems, and Analytics
Wayne State University
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