Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mylan Mitchell

Chicago

Summary

Dedicated and hardworking food service professional with more than 15 years experience in providing excellent customer service. Proven ability to work in unison with staff and management. Goal oriented, organized and highly motivated. Nominated for the “You are the One” award Heart of the House for July 2008 by the Renaissance Chicago Hotel.

Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.

Diligent professional with experience keeping dishes and utensils clean and organized for customer use. Expert at maximizing safety and team efficiency by applying hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities.

Responsible steward with several years of experience and top-notch skills in customer service and task prioritization. Talented professional works successfully in both team and solitary roles. Ready to take on new challenges and learn new skills.

Overview

31
31
years of professional experience

Work History

Steward

Park Hyatt Chicago
Chicago
10.2015 - Current
  • Maintained cleanliness and sanitation of dining areas and kitchen facilities.
  • Assisted in food preparation and service during peak hours.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Managed inventory of cleaning supplies and kitchen utensils.
  • Trained new stewards on safety protocols and operational procedures.
  • Maintained a clean, safe, and organized work environment.
  • Replenished stations throughout restaurant and restocked cupboards, serving areas, and salad bars to meet employee and customer demands.

Men’s shoe specialist

Macys
CHICAGO
05.2012 - 08.2015
  • Responsible for professional customer service.
  • Commission based position.

Stewarding Supervisor

Renaissance Hotels Resorts
CHICAGO
03.2005 - 08.2009
  • Responsible for staff scheduling.
  • Chemical inventory.
  • Maintain sanitation and cleanliness of all areas.
  • Supervise productivity of all stewards.
  • Set high standards of performance for self and others.
  • Establish course of action to successfully complete tasks.
  • Equipment inventory.

Food Server

Marshal Fields/Macys
CHICAGO
10.2001 - 01.2005
  • Responsible for quality food service for an upscale dining experience.
  • Lead server for wine tasting events.
  • Providing prompt and pleasurable service.

Prep-Cook

TGIF FRIDAY’S
CHICAGO
06.1994 - 08.1994
  • Responsible for preparation of all salads and deserts.
  • Thoroughly set up and breakdown prep station at the beginning and ending of shift.
  • Maintain sanitation and cleanliness of prep station at all times.

Education

Mass Communications - Mass Communications Major

ALABAMA STATE UNIVERSITY
MONTGOMERY, AL
01.1998

High School Diploma -

OLIVE HARVEY MIDDLE COLLEGE
CHICAGO, IL
06.1996

Skills

  • Sanitation practices
  • Safety protocols
  • Staff training
  • Effective communication
  • Chemical handling
  • Food safety
  • New hire training
  • Table setting expertise

Timeline

Steward

Park Hyatt Chicago
10.2015 - Current

Men’s shoe specialist

Macys
05.2012 - 08.2015

Stewarding Supervisor

Renaissance Hotels Resorts
03.2005 - 08.2009

Food Server

Marshal Fields/Macys
10.2001 - 01.2005

Prep-Cook

TGIF FRIDAY’S
06.1994 - 08.1994

Mass Communications - Mass Communications Major

ALABAMA STATE UNIVERSITY

High School Diploma -

OLIVE HARVEY MIDDLE COLLEGE
Mylan Mitchell