Myiah Williams
Chicago
Summary
Detail-oriented individual with experience in fast-paced customer service and childcare settings. Recognized for leadership qualities and the ability to build cooperative relationships, ensuring safety and enhancing overall service quality. I have been recognized in all aspects of my life as being a fast learner and adaptive person rather it's quickly learning and mastering the newest technology or learning a new work flow and procedure so fast I can train my co-workers. I've watch my mother conquer the customer service/call center world as she has worked from home for many many years, I've come to adapt so many of her great ways and fashion of speaking so my customers feel confident in me and my abilities to assist.
Overview
3
3
years of professional experience
Work History
Team Member
Culver's Restaurant
Chesterton, IN
01.2023 - Current
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Operated kitchen equipment and maintained food safety standards consistently.
- Collaborated with team members to streamline order fulfillment processes during peak hours.
- Assisted in training new staff on menu items and service protocols efficiently.
- Managed cash register operations, processing transactions accurately and swiftly.
- Resolved customer complaints promptly, strengthening guest loyalty and satisfaction.
- Participated in team meetings, offering insights to enhance workflow efficiency and service quality.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Daycare Assistant
Iddings Preschool
Merrillville, IN
08.2023 - 02.2026
- Fostered positive relationships with children, promoting social skills and emotional development.
- Assisted in implementing daily educational activities to enhance learning experiences.
- Supervised children during playtime and structured activities, ensuring safety and engagement.
- Collaborated with educators to develop individualized care plans for children with special needs.
- Evaluated children's progress and communicated observations to parents, fostering strong home-school connections.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Merriville High School
MerrillvilleSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Cleaning
Timeline
Daycare Assistant
Iddings Preschool
08.2023 - 02.2026
Team Member
Culver's Restaurant
01.2023 - Current
High School Diploma -
Merriville High School