Myah Awalt
Rock Island
Summary
Experienced with managing patient access procedures and ensuring patient satisfaction. Utilizes efficient registration processes and problem-solving skills to improve service delivery. Knowledge of patient record management and teamwork, ensuring smooth operations in healthcare settings. Seeking a challenging position in a reputed company where I can learn new skills, and expand my knowledge.
Overview
9
9
years of professional experience
Work History
Patient Access Associate
UnityPoint Health Trinity
01.2023 - Current
- Registering Patients
- Verifying patient information
- Verifying insurance
- Making Appointments
- Navigating patients to their appointments
- Answering phone calls
- Maintain HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
- Provide exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
Nutrition Aide
UnityPoint Health Trinity
11.2017 - 12.2022
- Call Center, answering phone calls to take patients orders.
- Coordinating patients orders appropriately to meet their special diets.
- Deliver patients trays to the rooms.
- Training new staff members.
- Communicating with floor nurses for patients needs.
- Ensured timely delivery of meals to patients, adhering to strict schedules and quality standards.
Admissions Cashier
JP Sports
05.2016 - 08.2023
- Company Overview: TBK Bank Sports Complex
- Handling admission fees.
- Check in sports teams and coaches.
- Gate Security.
- TBK Bank Sports Complex
Education
High School -
Rock Island High School
Rock Island, IL01.2019
Associate in General Studies (AGS) - Business Management
Carl Sandburg College
Galesburg, IL05-2025
No Degree - Business Management
Western Illinois University
Moline, IL05-2027
Skills
- MS Office (Word)
- Google Drive (Docs, Slides)
- Strong empathy
- Patient confidentiality
- Patient registration
- Insurance verification
- Data entry proficiency
- Appointment scheduling
- Healthcare software expertise
- Customer service
- Problem-solving
Timeline
Patient Access Associate
UnityPoint Health Trinity
01.2023 - Current
Nutrition Aide
UnityPoint Health Trinity
11.2017 - 12.2022
Admissions Cashier
JP Sports
05.2016 - 08.2023
High School -
Rock Island High School
Associate in General Studies (AGS) - Business Management
Carl Sandburg College
No Degree - Business Management
Western Illinois University
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