Mya Pinkney
Bolingbrook
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Style Consultant
Target
Plainfield, IL
03.2023 - Current
- Maintained inventory by stocking shelves, pricing items, and placing products on display.
- Advised clients on fashion trends and appropriate styles for various occasions.
- Collaborated with team members to enhance visual merchandising displays in-store.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
Food Service Worker
Chic-Fil-A
Bolingbrook, IL
01.2023 - 03.2023
- Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Collaborated with team members to streamline order fulfillment processes during peak hours.
- Resolved customer inquiries and complaints promptly to maintain positive dining experiences.
Sales Associate
Walgreens
Romeoville, IL
09.2022 - 12.2022
- Engaged customers to provide exceptional service and address inquiries effectively.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
- Assisted in training new associates on sales techniques and customer interaction strategies.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI05-2028
Skills
- Client relationship building
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Professionalism and courtesy
- Decision making aptitude
Timeline
Style Consultant
Target
03.2023 - Current
Food Service Worker
Chic-Fil-A
01.2023 - 03.2023
Sales Associate
Walgreens
09.2022 - 12.2022
Bachelor of Science - Human Biology
Michigan State University