Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
BusinessDevelopmentManager
Mya McLaughlin

Mya McLaughlin

Rock Island

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Also a dedicated and selfless volunteer, who is always giving her service to others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Spencer's Gifts
Peru
11.2023 - Current
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.

General Manager of Food Service

Pistol Shrimp Baseball
Peru
05.2022 - Current
  • Assessed training needs of personnel regularly and conducted necessary training programs.
  • Trained new hires on company policies and procedures.
  • Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
  • Ensured compliance with all local health codes, sanitation regulations, and company policies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.

Student Supervisor

Gerber Dining Hall
Rock Island
08.2024 - 05.2025
  • Monitored and evaluated student performance to ensure successful completion of assigned tasks.
  • Closed, cleaned, operated, and inspected all food stations.
  • Managed the student workers.
  • Prepped, cooked, and served food.
  • Created schedules for student workers.
  • Helped with the hiring and training process of student workers.

Volunteer

JFK Grade School
Spring Valley
01.2024 - 05.2024
  • Worked with the school's Speech-Language Pathologist.
  • Helped to assist with the pre-school classes.
  • I helped with the special education classrooms.
  • I worked with all different types of children, regardless of their needs, and helped to educate them. Whether it was with their speech production or just a game played in the classroom.

Volunteer

Ladd Grade School
Ladd
08.2023 - 12.2023
  • Worked with the school's Speech-Language Pathologist.
  • Helped to assist with the pre-school classes.
  • I helped with the special education classrooms.
  • Worked with all different types of children with whatever their needs were and helped to educate them. Whether it was with their speech production or just a game played in the classroom.

Education

High School Diploma -

Hall High School
Spring Valley, IL
05-2024

Some College (No Degree) - Major in Communication Sciences and Disorders

Augustana College
Rock Island, IL

Skills

  • Customer service
  • Sales techniques
  • Inventory management
  • Cash handling
  • Visual merchandising
  • Product knowledge
  • Employee training
  • Team building
  • Organizational skills
  • Schedule management
  • Multi-tasking strength
  • Client service

Accomplishments

  • National Honors Society
  • Member of the Honors program at Augustana College

Affiliations

  • Member of the Chi Omega Gamma sorority
  • Member of the Augie Acres Organization
  • Member of the AASHA Organization

Certification

  • Food Manager Certification
  • Food Handlers Ceritification

References

References available upon request.

Timeline

Student Supervisor

Gerber Dining Hall
08.2024 - 05.2025

Volunteer

JFK Grade School
01.2024 - 05.2024

Sales Associate

Spencer's Gifts
11.2023 - Current

Volunteer

Ladd Grade School
08.2023 - 12.2023

General Manager of Food Service

Pistol Shrimp Baseball
05.2022 - Current

High School Diploma -

Hall High School

Some College (No Degree) - Major in Communication Sciences and Disorders

Augustana College

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Mya McLaughlin