Mya I. Valadez
Homewood
Summary
Self-driven, organized, proficient, and attentive professional with experience of working with the public. Looking to obtain a position in which my communication skills and experience will benefit a company while further educating myself.
Overview
5
5
years of professional experience
Work History
Sleep Procedure Scheduler
UChicago Medicine Ingalls
Flossmoor, IL
04.2025 - Current
- Work collaboratively with physicians, sleep technologists, authorization team, and patient to schedule different types of sleep studies.
- Collect insurance and patient information such as clinical notes and referral necessary to schedule appointment.
- Transcribing paper outpatient referrals from outside providers into Epic.
- Coordinate schedules with time and equipment availability; identify conflicts and adjust schedules accordingly or refer patients to main campus for appropriate care.
- Schedule patients based off procedure orders placed by sleep providers and or outside providers.
- Create and maintain patient charts for technologist’s review.
- Follow up with authorization team to verify that insurance approval is on file prior to patients’ scheduled appointments.
- Set expectations and provide instructions for all patients pertaining to their upcoming sleep study.
- Provide pre appointment instructions, directions, and messages per protocol.
- Communicate with patients and inform them of any schedule changes.
- Respond to patient inquires/concerns in a timely manner.
- April 2025 – Present (full-time)
Ophthalmic Technician
Arbor Eye Care
Homewood, IL
03.2024 - 04.2025
- Mechanical skills
- Quality checks
- Customer service skills
- Teamwork
- Flexibility
- Time management skills
- Data entry for medical records
- Administering drops for patients
- March 2024 – April 2025 (full-time)
Records Clerk
Homewood Police Department
Homewood, IL
11.2023 - 05.2024
- Critical thinking
- Problem solving
- Auditing reports
- Listening skills
- Adaptation skills
- Organizational skills
- Time management skills
- Excellent written and verbal communication
- LEADs and Spillman training
- Detail oriented skills
- November - May 2024 (part-time)
Paraprofessional
Heather Hill Elementary
Flossmoor, IL
12.2022 - 11.2023
- Teaching skills
- Problem solving
- Critical thinking
- Excellent written and verbal communication
- Listening skills
- Skills in empathy and patience
- Adaptation skills
- December – November 2023 (full time)
Online Grocery Pick-Up
Walmart
Olympia Fields, IL
03.2022 - 12.2022
- Identifying issues
- Problem solving
- Excellent written and verbal communication
- Strategy
- Team leadership
- Time management
- March – December 2022 (full time)
Office Assistant
Living Spring Home Health Care
Homewood, IL
08.2021 - 02.2022
- Answered and transferred calls
- Problem solving
- Excellent written and verbal communication
- Audited and organized files
- Responded to emails
- Payroll
- August – February 2022 (full time)
Front Desk Associate
Massage Envy
Orland Park, IL
01.2021 - 08.2021
- Customer service skills
- Book, cancel, and reschedule appointments
- Greeted customers and took sign up information
- Answered and transferred calls
- Laundered and folded blankets and towels
- Problem solving as a Lead Associate
- January – August 2021 (part-time during school year)
Education
Bachelor's Degree - General Studies, Business Administration, Psychology
Ball State University
Muncie, IN, U.S.A07.2023
Skills
- Excellent communication with peers and excels at working in a group
- Self-efficacy in overall abilities
- Self-motivated to get things done as needed in a work environment
- Hard work ethic and performs problem-solving by applying past experiences and knowledge to the new challenges
- Fluent in reading and writing in English
- Excellent typing skills and proficient in the use of Microsoft Office Word, Excel and Outlook
- Certified EPIC User – Ambulatory and Outpatient Service Rep
Languages
Spanish
Native or Bilingual
Timeline
Sleep Procedure Scheduler
UChicago Medicine Ingalls
04.2025 - Current
Ophthalmic Technician
Arbor Eye Care
03.2024 - 04.2025
Records Clerk
Homewood Police Department
11.2023 - 05.2024
Paraprofessional
Heather Hill Elementary
12.2022 - 11.2023
Online Grocery Pick-Up
Walmart
03.2022 - 12.2022
Office Assistant
Living Spring Home Health Care
08.2021 - 02.2022
Front Desk Associate
Massage Envy
01.2021 - 08.2021
Bachelor's Degree - General Studies, Business Administration, Psychology
Ball State University