Mustafa Ammeri
Chicago
Summary
Knowledgeable with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
Work History
Manage and Owner
Afghani Box Restaurant
Naperville, IL
09.2025 - Current
- Developed and implemented operational strategies to enhance kitchen efficiency and streamline service processes.
- Trained and mentored staff, fostering a collaborative environment to improve team performance.
- Managed inventory systems, ensuring optimal stock levels and minimizing waste through effective ordering practices.
- Designed promotional campaigns that increased customer engagement and boosted restaurant visibility in the community.
- Managed day-to-day business operations.
- Analyzed customer feedback to refine menu offerings, enhancing guest satisfaction and loyalty.
- Established vendor relationships, negotiating contracts to secure favorable terms for supplies and services.
- Oversaw financial management, including budgeting and forecasting, to maintain profitability and drive growth initiatives.
Investment Rental Properties
Myself
Aurora, IL
05.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
CAREGIVER
Care For Soul
Bolingbrook, IL
09.2021 - Current
- Performed light housekeeping tasks related to the client’s care such as laundry and changing linens.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
- Protected the rights of each individual while maintaining confidentiality of all personal information.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support to clients during difficult times.
RETAIL SALES ASSOCIATE
Mens Warehouse
Aurora, IL
10.2022 - 12.2024
- Offered suggestions for additional items that may be of interest to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Processed customer sales such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Tracked inventory levels throughout the day and restocked items as needed.
- Provided product information and answered customer questions.
- Inspected purchased items for defects before handing them over to customers.
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
SERVER/RESTAURANT BUSSER
Aurelios
Naperville, IL
02.2020 - 02.2021
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Bachelor of Science - Business Administration
DePaul University
Chicago, ILSkills
- Customer Service
- Regulatory Compliance
- Sales goal achievement
- Positive and professional
- Teamwork and Collaboration
- Point of sale systems
- Customer Assistance
- Retail Sales
- FLUENT IN FARSI/DARI
- Sales expertise
Languages
Farsi: Professional
Dari: Professional
Timeline
Manage and Owner
Afghani Box Restaurant
09.2025 - Current
RETAIL SALES ASSOCIATE
Mens Warehouse
10.2022 - 12.2024
Investment Rental Properties
Myself
05.2022 - Current
CAREGIVER
Care For Soul
09.2021 - Current
SERVER/RESTAURANT BUSSER
Aurelios
02.2020 - 02.2021
Bachelor of Science - Business Administration
DePaul University