Muhannad Hamdan
Chicago
Summary
Aspiring Mortgage Loan Originator with completed NMLS 20-hour SAFE pre-licensing education and strong experience in customer relations, sales, and business operations. Skilled in communication, relationship building, and working in fast-paced environments. Bilingual in Arabic and English with a strong ability to connect with diverse clients and build long-term customer trust.
Overview
2
2
years of professional experience
Work History
Co-Owner
Puffy Cakes Japanese Bakery
Chicago
01.2024 - 01.2026
- Built strong customer relationships through personalized service and communication
- Managed daily business operations, customer transactions, and inventory
- Assisted with pricing strategy, scheduling, and supply ordering
- Handled high-volume customer interactions in a fast-paced environment
- Increased customer retention and repeat business through service quality
- Resolved customer concerns professionally and efficiently
Aviation Training Experience
Phoenix East Aviation
Daytona Beach
- Completed 123+ flight hours in Cessna 172 aircraft
- Demonstrated discipline, checklist management, and communication under pressure
- Trained in navigation, radio communication, emergency procedures, and operational compliance
Aviation Training Experience
Avel Flight Academy
Chicago
Education
High School Diploma -
Skills
- Customer Relationship Management
- Sales & Client Communication
- Mortgage Industry Fundamentals
- Fast Learner
- Problem Solving
- Business Operations
- Organizational Skills
- Bilingual: Arabic & English
Personal Information
Title: Aspiring Mortgage Loan Originator
Aviation Training Experience
- Phoenix East Aviation, Daytona Beach, FL
- Avel Flight Academy, Chicago, IL
Licensing And Certifications
- NMLS 20-Hour SAFE Pre-Licensing Education, Completed
- SAFE/NMLS Exam, Paid & Preparing to Schedule
- FAA Student Pilot Certificate
- FAA Class 3 Medical Certificate
Timeline
Co-Owner
Puffy Cakes Japanese Bakery
01.2024 - 01.2026
Aviation Training Experience
Phoenix East Aviation
Aviation Training Experience
Avel Flight Academy