Muhammad Al-Hinnawi
MINOOKA
Summary
Results-driven Store Manager with strong skills in customer service and problem-solving. Proven ability to enhance customer relations and manage daily operations effectively.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Store Manager
Tasty Bite
Minooka, IL
06.2023 - Current
- Led daily store operations, ensuring adherence to company policies and procedures.
- Managed scheduling and staffing to maximize productivity during peak hours.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Minooka Community High School
Minooka, ILCertified Nursing Assistant -
Grundy Area Vocational Center
Morris, ILSkills
- Customer service
- Customer relations
- Training and mentoring
- Store operations
- Store opening and closing
- Team leadership
- Inventory management
- Multitasking
- Organization skills
Certification
- CNA - Certified Nursing Assistant
- CPR/BLS AED
- MANDATED REPORTER
Timeline
Store Manager
Tasty Bite
06.2023 - Current
High School Diploma -
Minooka Community High School
Certified Nursing Assistant -
Grundy Area Vocational Center