Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Pritchard

Lake In The Hills

Summary

Experienced Human Resources Coordinator at Enterprise Mobility with proven success in employee relations, driving engagement, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in onboarding, training, conflict resolution, and policy implementation. Known for reliability, creativity, and effective communication.

Overview

4
4
years of professional experience

Work History

Human Resources Coordinator

Enterprise Mobility
01.2023 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Established solid relationships between departments by providing well-rounded support across various teams.
  • Facilitated exit interviews, gathering valuable feedback for organizational improvement.
  • Organized company-wide events to boost morale and encourage team bonding.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.

Assistant Branch Manager

Enterprise Mobility
10.2022 - 01.2023
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.

Station Manager

Enterprise Mobility
01.2022 - 10.2022
  • Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
  • Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
  • Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.

Management Trainee

Enterprise Mobility
07.2021 - 01.2022
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

BBA - Human Resources Management

University of Iowa
Iowa City, IA
05-2021

Skills

  • Recordkeeping
  • Maintains confidentiality
  • Employee relations
  • Microsoft office
  • Employee onboarding
  • Benefits administration
  • Exit interviews
  • Workers compensation
  • Workday
  • Dayforce
  • Event planning

Timeline

Human Resources Coordinator

Enterprise Mobility
01.2023 - Current

Assistant Branch Manager

Enterprise Mobility
10.2022 - 01.2023

Station Manager

Enterprise Mobility
01.2022 - 10.2022

Management Trainee

Enterprise Mobility
07.2021 - 01.2022

BBA - Human Resources Management

University of Iowa
Morgan Pritchard