Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Viggers

Metamora

Summary

Dynamic customer service professional with experience at Cinnamon Tree Farm, excelling in problem resolution and payment processing. Proven ability to enhance customer satisfaction through active listening and effective communication. Recognized for maintaining organized service areas and efficiently managing transactions, contributing to a seamless customer experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Cinnamon Tree Farm
Brimfield, IL
11.2024 - Current
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Processed orders and managed transactions using point-of-sale systems efficiently.
  • Collaborated with team members to resolve customer issues promptly and effectively.
  • Maintained cleanliness and organization of the service area for optimal customer experience.

Customer Service Cashier

Kirby Foods
Metamora, IL
09.2023 - 07.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing accurate information and support.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Handled cash management, ensuring accurate drawer balance at end of shifts.

Education

High School Diploma -

Metamora High School
Metamora, IL

No Degree - Art Education

Illinois Central College
East Peoria, IL
05-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Call center experience
  • Payment processing

Timeline

Customer Service Representative

Cinnamon Tree Farm
11.2024 - Current

Customer Service Cashier

Kirby Foods
09.2023 - 07.2024

High School Diploma -

Metamora High School

No Degree - Art Education

Illinois Central College
Morgan Viggers