Morgan Rogers
Calumet City
Summary
Dynamic Front of House Team Member at Chic-Fil-A with expertise in guest relations and staff coordination. Proven ability to enhance customer experiences through effective complaint handling and training new staff. Committed to maintaining high cleanliness standards while ensuring efficient payment processing and order taking.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chic-Fil-A
09.2024 - Current
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
No Degree -
Thornwood High School
South Holland, ILSkills
- Open-close procedures
- Payment processing
- Professional appearance
- Complaint handling
- Staff coordination
- Personal hygiene
- Guest relations
- Order taking
- Team collaboration
- Training and mentoring
- Point of sale systems
Timeline
Front of House Team Member
Chic-Fil-A
09.2024 - Current
No Degree -
Thornwood High School
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