Morgan Quigley
Hartford
Summary
Dynamic dental consultant with a proven track record, excelling in patient care coordination and communication. Expert in developing educational programs and optimizing workflows, enhancing patient experiences. Strong critical thinking and decision-making skills drive successful treatment recommendations and compliance with industry standards.
Overview
2026
2026
years of professional experience
Work History
Dental Consultant
Freelance
2022 - Current
- Conducted clinical assessments to evaluate patient oral health and recommend appropriate treatment options.
- Developed and implemented patient education programs to enhance understanding of dental procedures and oral hygiene.
- Collaborated with dental teams to optimize workflows and enhance patient experience within practices.
- Designed quality assurance audits to ensure compliance with industry standards and improve service delivery.
Dental Treatment Coordinator
Foley Dental
11.2010 - 2015
- Coordinated patient appointments, ensuring optimal scheduling to enhance clinic efficiency.
- Managed patient intake processes, verifying insurance and collecting necessary documentation.
- Facilitated communication between patients and dental staff to streamline treatment discussions.
- Developed detailed patient records, tracking treatment progress and updates for effective care.
Data Analyst
Heartland Dental
2021 - 2022
- Conducted comprehensive data analysis to identify trends and insights for operational improvements.
- Developed data collection methodologies to ensure accuracy and efficiency in capturing relevant information.
- Collaborated with stakeholders to gather requirements and translate them into actionable data solutions.
- Designed and implemented dashboards to visualize key performance indicators for executive review.
Revenue Manager
Eye Care Partners
2018 - 2022
- Developed pricing strategies based on market analysis to enhance revenue growth.
- Collaborated with sales teams to align revenue management strategies with business objectives.
- Implemented inventory management practices that improved product availability and reduced waste.
- Conducted performance reporting to evaluate revenue trends and identify areas for improvement.
Customer Service Supervisor
Delta Dental
2015 - 2018
- Led team of customer service representatives, ensuring adherence to company policies and procedures.
- Facilitated training sessions for new hires, enhancing their skills in customer interaction and problem-solving.
- Monitored daily performance metrics to identify areas for improvement and implement effective strategies.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
Education
High School Diploma - General Studies
East Alton Wood River Community High School
Wood River, ILBBA - Health Care Administration
University of Phoenix
Tempe, AZSkills
- Critical thinking capacity
- Professionalism and ethics
- Patient care coordination
- Patient retention strategies
Timeline
Dental Treatment Coordinator
Foley Dental
11.2010 - 2015
Dental Consultant
Freelance
2022 - Current
Data Analyst
Heartland Dental
2021 - 2022
Revenue Manager
Eye Care Partners
2018 - 2022
Customer Service Supervisor
Delta Dental
2015 - 2018
High School Diploma - General Studies
East Alton Wood River Community High School
BBA - Health Care Administration
University of Phoenix