Morgan Grisenthwaite
Oswego,IL
Summary
Dynamic entrepreneur with a proven track record at Snappy!, Excelling in operations management and client relationship management. Enhanced team performance through strategic staff training and development. Successfully implemented inventory management systems, reducing waste by 20%. Strong work ethic and expertise in photo and video production drive exceptional service delivery and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Snappy!
08.2023 - Current
- Ensure clients are pleased with photo/video production.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed training materials to onboard new staff, enhancing team performance and operational consistency.
- Implemented inventory management systems to streamline supply chain processes and reduce waste.
- Analyzed customer feedback to identify service improvements and enhance overall experience.
- Oversaw scheduling and staffing needs, optimizing labor costs while maintaining service quality.
- Produced high quality content from commercials, music production, to seminars.
Machine Operator
CDS
03.2022 - Current
- Operated machinery to ensure optimal production efficiency and quality standards.
- Conducted routine inspections and maintenance on equipment to minimize downtime.
- Monitored production processes, identifying and resolving issues in real-time.
- Collaborated with team members to streamline operations and improve workflow consistency.
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 04.2023
- Prepared sandwiches according to customer specifications, ensuring freshness and quality at all times.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted customers with menu selections, providing excellent service and product knowledge.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve daily operational goals and maintain workflow efficiency.
Education
Certificate - Workplace Safety
Osha
NaHigh School Diploma -
Oswego High School
Oswego, ILEngineering Mechanics And Welding
Waubonsee Community College
Sugar Grove, ILSkills
- Photo, video, audio production
- Operations and cost management
- Budget
- Recruiting and hiring
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Timeline
Owner/Operator
Snappy!
08.2023 - Current
Machine Operator
CDS
03.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 04.2023
Certificate - Workplace Safety
Osha
High School Diploma -
Oswego High School
Engineering Mechanics And Welding
Waubonsee Community College
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