Morgan Gavin
Peoria
Summary
Developed extensive skills in supportive and compassionate environment, including effective communication and problem-solving abilities. Seeking to transition into new field where these skills can be utilized and further developed. Aiming to make meaningful impact by providing reliable and empathetic support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Chick-Fil-A Restaurant
10.2021 - 04.2022
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Warehouse Worker
Create A Scene
05.2024 - 09.2024
- Pulled and prepared items for orders, including tables, chairs, dishes, linens, dunk tanks, and arbors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maintained open lines of communication with upper management, providing regular updates on department performance and discussing areas for improvement or growth opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
House Cleaner
Molly Maid
09.2024 - 12.2024
- Completed detailed housekeeping assignments to uphold high standards of cleanliness.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Home Health Aide
SYNERGY HomeCare
02.2024 - 05.2024
- Assisted patients with daily self-care activities in their homes, ensuring comfort and safety.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Shipping and Receiving
Caterpillar
08.2023 - 02.2024
- Unloaded, scanned, labeled, and delivered packages efficiently.
- Increased overall store efficiency by cross-training in various back-of-house functions such as shipping and receiving, pricing, and markdowns.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Coordinated the shipping and receiving process, ensuring accurate documentation and timely delivery of goods to customers.
- Managed packing, shipping and receiving of gallery art and other mail and packages.
- Coordinated with other departments, such as shipping and receiving, to ensure seamless integration of decant operations into the overall production process.
- Ensured timely order fulfillment with efficient shipping and receiving processes.
Online Grocery Associate
HyVee Foods
09.2022 - 07.2023
- Loaded customers' online orders into their vehicles efficiently.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Hostess/Busser/Head Food Runner
Pizza150
02.2021 - 05.2021
- Seated guests promptly and efficiently, ensuring a welcoming atmosphere.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
High School Diploma -
Richwoods High School
Peoria, IL05.2023
Skills
- Food Production
- Food Preparation
- Manufacturing
- Host/Hostess
- Organizational skills
- Materials handling
- Flexibility
- Cashiering
- Forklift
- Restaurant experience
- Residential cleaning
- Car wash
- Caregiving
- Problem-solving
- Cooking
- Food Service
- Culinary Experience
- Kitchen Management Experience
- Cash register
- Driving
- Customer service
- Warehouse experience
- Driving (4 years)
- Meal Preparation
- Serving
- Merchandising
- Outdoor work
- Reliability
- Retail Sales (2 years)
- Food Handling
- Pallet jack
- Customer Service
- Cash handling
- Team Work
- Busser
- Kitchen Experience
- Dog handling (1 year)
- Cleaning Experience
- Food Safety
- Shipping & Receiving
- Quick learner
- Positive attitude
- Multitasking
Certification
- Food Handler
- Present
- Driver's License
- Food Handler Certification
Languages
English
Timeline
House Cleaner
Molly Maid
09.2024 - 12.2024
Warehouse Worker
Create A Scene
05.2024 - 09.2024
Home Health Aide
SYNERGY HomeCare
02.2024 - 05.2024
Shipping and Receiving
Caterpillar
08.2023 - 02.2024
Online Grocery Associate
HyVee Foods
09.2022 - 07.2023
Food Service Worker
Chick-Fil-A Restaurant
10.2021 - 04.2022
Hostess/Busser/Head Food Runner
Pizza150
02.2021 - 05.2021
High School Diploma -
Richwoods High School
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