Montrelle Hallom
Chicago
Summary
Dynamic and highly motivated professional with extensive experience in food preparation and customer service at Levy Restaurants. Proven ability to maintain cleanliness and organization while implementing food safety protocols. Recognized for enhancing customer satisfaction through attention to detail and effective communication, consistently achieving high standards in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Line Cook
Levy Restaurants
12.2023 - Current
- Prepared and cooked high-quality dishes in fast-paced environment.
- Maintained cleanliness and organization of kitchen workspace to ensure safety.
- Assisted in menu planning and execution during special events.
- Operated kitchen equipment, including ovens, grills, and fryers efficiently.
- Implemented food safety protocols to maintain compliance with health regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Front Desk/Unarmed Security Officer
Hampton Inn By Hilton
10.2023 - 05.2024
- Monitored premises to ensure safety and security for guests and staff.
- Conducted regular patrols to deter theft and vandalism within hotel property.
- Responded promptly to incidents, maintaining detailed reports for management review.
- Collaborated with local law enforcement during emergency situations to enhance response effectiveness.
- Implemented security protocols that improved guest confidence in hotel safety measures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Enhanced safety by conducting thorough and regular patrols of the premises.
Sales Representative
Chicago Marketing
08.2017 - 09.2021
- Developed strong customer relationships through effective communication and active listening.
- Executed daily sales operations, efficiently managing inventory and product displays.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Utilized CRM software to track customer interactions and streamline follow-up processes.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Associate
Smart Circle
02.2014 - 05.2020
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Trained new sales staff on company policies, product knowledge, and customer engagement techniques.
- Analyzed sales data to identify trends and improve merchandising strategies.
Sales Representative
Jonathan Wesley
12.2014 - 01.2020
- Analyzed market trends to provide feedback on product offerings and promotional strategies.
- Participated in promotional events, enhancing brand visibility and driving foot traffic to the store.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Stocker/Maintenance Assistant
Walmart
07.2015 - 03.2017
- Organized and stocked shelves to ensure optimal product placement and accessibility.
- Monitored inventory levels and reported discrepancies to maintain accurate stock records.
- Collaborated with team members to streamline restocking processes, enhancing operational efficiency.
- Implemented effective shelf management techniques, resulting in improved product visibility.
Student Assistant
Malcom X Daycare
11.2014 - 07.2015
- Assisted in daily operations, ensuring a safe and nurturing environment for children.
- Maintained cleanliness and organization of learning spaces, enhancing overall safety standards.
Cashier
McDonald's
06.2009 - 08.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Richard T Crane
Chicago, ILAssociate of Science -
Malcom X College
Chicago, IL12-2017
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Food preparation
- Food safety knowledge
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Knife skills
- Kitchen sanitation
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Customer relations
- Computer skills
- Verbal communication
- Experience in childhood development
- Stocking proficiency
- Valid Driver's license
- Clean driving record
Certification
First Aid Certification
BLS Certification
EMT Certification
EMT-B
Timeline
Line Cook
Levy Restaurants
12.2023 - Current
Front Desk/Unarmed Security Officer
Hampton Inn By Hilton
10.2023 - 05.2024
Sales Representative
Chicago Marketing
08.2017 - 09.2021
Stocker/Maintenance Assistant
Walmart
07.2015 - 03.2017
Sales Representative
Jonathan Wesley
12.2014 - 01.2020
Student Assistant
Malcom X Daycare
11.2014 - 07.2015
Sales Associate
Smart Circle
02.2014 - 05.2020
Cashier
McDonald's
06.2009 - 08.2014
High School Diploma -
Richard T Crane
Associate of Science -
Malcom X College
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