Montana Bil
Hanover Park,IL
Summary
Results-oriented business leader with more than 3 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
4
4
years of professional experience
Work History
Shift Leader Manager
Panda Express
01.2021 - Current
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
- Mentored new employees through comprehensive training programs, leading to higher retention rates and improved performance metrics.
- Excelled in every store position and regularly backed up front-line staff.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Cultivated professional working relationships with peers and supervisors.
Real Estate Agent
Boston Brokerage Group
07.2024 - 07.2024
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
Education
High School Diploma -
Bartlett High School
Bartlett, IL05.2023
Skills
- Punctual and Reliable
- Energetic and Enthusiastic
- Compliance understanding
- Tech-Savvy
- Interpersonal Skills
- Quality Assurance Controls
- Time Management
- Excellent Communication
- Team Collaboration and Leadership
Accomplishments
Collaborated with Boston Brokerage Group while gaining experience as a real estate agent.
Languages
Slovak
Native or Bilingual
Spanish
Limited Working
Timeline
Real Estate Agent
Boston Brokerage Group
07.2024 - 07.2024
Shift Leader Manager
Panda Express
01.2021 - Current
High School Diploma -
Bartlett High School
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