Monseratt Sanchez
Chicago
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at CHAMPS. Skilled in cash handling and customer service, adept at resolving complaints and fostering customer loyalty. Achieved consistent monthly sales targets through effective collaboration and upselling techniques. Demonstrates exceptional multitasking and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Sales Associate
CHAMPS
11.2024 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cashier
Ross Dress for Less
05.2024 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Associate
Journeys Shoes
11.2023 - 04.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Criminal Justice
University of Illinois At Chicago
Chicago, IL05-2028
High School Diploma -
Bremen High School
Midlothian, IL05-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Money handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Upselling
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
CHAMPS
11.2024 - Current
Cashier
Ross Dress for Less
05.2024 - 09.2024
Sales Associate
Journeys Shoes
11.2023 - 04.2024
Criminal Justice
University of Illinois At Chicago
High School Diploma -
Bremen High School
Similar Profiles
Deikiyra WitherspoonDeikiyra Witherspoon
Retail Store Manager at CHAMPSRetail Store Manager at CHAMPS
EDWARD HENNINGEDWARD HENNING
LIVE-IN CAREGIVER at CHAMPSLIVE-IN CAREGIVER at CHAMPS
Kathy MannistoKathy Mannisto
Home Health Care Provider at CHAMPSHome Health Care Provider at CHAMPS