Monserat Patino
Joliet
Summary
Known for a friendly demeanor and reliability, I effectively managed patient interactions, excelling in clinical documentation as a medical secretary with experience at Community Pediatrics,
I am committed to continuous learning and delivering exceptional support in healthcare settings. Fluent in Spanish, enhancing patient engagement. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Secretary
Community Pediatrics
06.2021 - Current
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to pediatrician.
- Managed office bookkeeping with insurance billing and patient payments.
- Documentation of patient encounters.
- Facilitated communication between patients and healthcare providers, ensuring questions and concerns were promptly addressed.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
Education
Bachelor of Science - Biochemistry
University of Illinois At Chicago
Chicago, IL05-2027
Emergency Medical Services
Romeoville Fire Academy
Romeoville, IL11-2024
High School Diploma -
Joliet West High School
Joliet, IL05-2023
Skills
- Clinical documentation
- Collaboration and teamwork
- Reliability
- Detail-oriented
- Friendly, positive attitude
- Continuous learner mindset
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Secretary
Community Pediatrics
06.2021 - Current
Bachelor of Science - Biochemistry
University of Illinois At Chicago
Emergency Medical Services
Romeoville Fire Academy
High School Diploma -
Joliet West High School
Similar Profiles
Lori StaffordLori Stafford
LPN/Care Coordinator/ Triage at Community PediatricsLPN/Care Coordinator/ Triage at Community Pediatrics
Cinthia Blanco SalinasCinthia Blanco Salinas
Medical Assistant at Community Pediatrics Medical GroupMedical Assistant at Community Pediatrics Medical Group
Karina SermenoKarina Sermeno
Medical Assistant at Community Pediatrics Medical GroupMedical Assistant at Community Pediatrics Medical Group