Moniquea Bell
Park Forest
Summary
Achieved 100% accuracy in financial records at UCP Seguin Of Greater Chicago, demonstrating unparalleled attention to detail and empathy. Expert in payroll processing and crisis intervention, I foster supportive environments and drive significant client progress. My proactive approach and ability to meet diverse needs highlight my commitment to excellence and client satisfaction.
Overview
23
23
years of professional experience
Work History
Payroll Clerk
First Student Transportation
08.2023 - Current
- Maintained payroll information by calculating, collecting, and entering data.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
School Bus Driver
First Student Transportation
08.2022 - 06.2023
- Drove bus along assigned route, picking up students.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Supervised students during loading, unloading and on bus.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Worked closely with school administration and transportation to maintain smooth operations.
Residential Funds Manager
UCP Seguin Of Greater Chicago
02.2018 - 09.2021
- Achieved 100% accuracy in all financial records for 260 clients while managing a total portfolio of $120,000 to streamline reporting to clients and senior management.
- Ensured adherence to corporate regulations, policies, and procedures, fostering a culture of safety, security, and trust among organization members.
- Monitored performance and managed acceptable risk levels by implementing fund management strategies, recording transactions, reconciling accounts, and generating quarterly and annual financial statements.
- Prepared and thoroughly analyzed financial reports, encompassing income statements, balance sheets, and cash flow statements.
- Ensured fund compliance with relevant regulatory and legal requirements, encompassing tax laws, accounting standards, and corporate regulations.
- Provided crucial support during internal and external audits, including preparation of audit schedules and addressing audit inquiries.
Residential Services Manager
UCP Seguin Of Greater Chicago
11.2015 - 02.2018
- Conducted regular assessments of resident needs to inform service planning and delivery adjustments as needed.
- Recruited hired, and trained new staff members, ensuring a competent workforce committed to providing excellent care.
- Developed strong relationships with residents and families, fostering a supportive community environment.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Promoted positive relations between residents and staff.
- Managed conflicts among residents effectively, ensuring a peaceful living environment.
- Conducted in-home visits to provide supportive services.
- Managed caseload to satisfy multiple patients with diverse needs.
Independent Living Specialist
Aunt Martha's Youth Service Center
01.2012 - 06.2014
- Maintained detailed records of all interactions with each client including their progress toward achieving established goals.
- Helped clients in need using trauma-informed approaches to care, as well as developing and implementing individualized treatment plans for clients based on their needs.
- Provided emotional support and guidance to clients in crisis and monitored their progress to adjust their treatment plans accordingly, and facilitated the development of effective skills and strategies to cope with challenges.
- Implemented various structured programs for clients, including counseling, work, study, recreation, and social activities, and informed and provided resources to clients and their families.
- Monitored and assessed clients' progress, evaluating their achievements against the measurable goals outlined in treatment and care plans.
- Facilitated weekly group sessions with clients
Residential Manager
P.A.C.T.T. Learning Center
05.2002 - 11.2011
- Managed two residential homes, working directly with individual's diagnosed with Autism.
- Implemented and assisted with the development of individual service plan and behavior treatment plans.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Facilitated projects involving 15+ employees, fostering a supportive, cooperative work atmosphere to identify areas where employees needed development and design targeted training programs.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
Education
Master of Arts - Counseling Psychology
The Chicago School of Professional Psychology
Chicago, IL06-2026
Master of Science - Psychology
University of Phoenix
Online06-2020
Bachelor of Arts - Business
University of Phoenix
Online11-2017
Associate of Arts - Business
University of Phoenix
Online02-2016
Skills
- Data entry
- Payroll processing
- Accounts payable
- Attention to detail
- Client goal setting
- Empathy development
- Familiar with Autism and other developmental challenges
- Clinical assessment
- Documentation and reporting
- Crisis intervention
Languages
English
Full Professional
Timeline
Payroll Clerk
First Student Transportation
08.2023 - Current
School Bus Driver
First Student Transportation
08.2022 - 06.2023
Residential Funds Manager
UCP Seguin Of Greater Chicago
02.2018 - 09.2021
Residential Services Manager
UCP Seguin Of Greater Chicago
11.2015 - 02.2018
Independent Living Specialist
Aunt Martha's Youth Service Center
01.2012 - 06.2014
Residential Manager
P.A.C.T.T. Learning Center
05.2002 - 11.2011
Master of Arts - Counseling Psychology
The Chicago School of Professional Psychology
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Business
University of Phoenix
Associate of Arts - Business
University of Phoenix
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