Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monique Scott

Chicago,IL

Summary

Motivated and detail-oriented Dental Assistant student with strong customer service, communication,and organizational skills. Experienced in handling mail, assisting customers, and working in fast-paced environments. Currently completing dental school and eager to provide excellent patient care while supporting dental office operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mail Clerk

Onsite Management Group
Joliet
10.2022 - 10.2023
  • Streamlined mail sorting and delivery processes, enhancing operational efficiency and accuracy in distribution.
  • Coordinated with courier services to ensure timely and secure delivery of outgoing mail, including priority and certified packages.
  • Delivered exemplary customer service while managing correspondence for vendors and high-profile clients, maintaining meticulous records for incoming accounting-related mail.
  • Managed approximately 20 incoming calls per day

Receptionist

Joliet Oncology-Hematology Associates
Joliet
05.2014 - 06.2016
  • Managed the reception area, ensuring efficient handling of administrative tasks and maintaining a welcoming environment for patients and visitors.
  • Fielded and directed incoming calls, providing prompt and courteous service to facilitate communication within the healthcare team.
  • Coordinated courier services for the secure and timely transportation of medical products and laboratory specimens.
  • Managed approximately 15 incoming calls

Education

Dental Assisting - Health Sciences

Midwestern Career Collage
Chicago, IL
06-2026

No Degree - General Studies

Joliet Junior College
Joliet, IL
08-2013

Skills

  • Customer Service
  • Patient Communication
  • Appointment Scheduling
  • Sterilization
  • Teamwork and Collaboration
  • Scheduling & Reception
  • Mail Handling and Organization

Certification

  • CPR Certification

Timeline

Mail Clerk

Onsite Management Group
10.2022 - 10.2023

Receptionist

Joliet Oncology-Hematology Associates
05.2014 - 06.2016

Dental Assisting - Health Sciences

Midwestern Career Collage

No Degree - General Studies

Joliet Junior College
Monique Scott