Monique Rich
Chicago
Summary
Compassionate professional with extensive experience in case management and crisis intervention. Committed to delivering individualized support and culturally competent services that empower clients to achieve their personal goals and improve their quality of life.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Community Counseling Centers of Chicago (C4)
Chicago
01.2024 - Current
- Provide case management, outreach, and aftercare services
- Assess clients functioning, strengths, needs, and diagnosis
- Assess for indicators of abuse
- Develop treatment plan collaboratively with client by defining goals, specific outcomes, and time frames for treatment
- Apply appropriate behavior management techniques
- Provide culturally appropriate, competent and individualized linkage plans in accordance with each clients age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs and culture
- Determine appropriate type and level of services utilizing the Level of Care Utilization System for Psychiatric and Addiction Services (LOCUS) developed by the American Association of Community Psychiatric
- Facilitate psychiatric hospitalization when indicated
- Work cooperatively with other members of the treatment team, offering and accepting assistance when needed.
- Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
- Assist with outcome measures
- Maintain compliance at all times with clinical documentation, timelines and agency policies and procedures including meeting required timeframes for documentation and service notes
- Report to assigned supervisor and actively seek consultation whenever necessary or requested by supervisor
- Maintain compliance with confidentiality policies and procedures at all times
- Maintain positive and mutually respectful relationships with other human service providers, entitlement agencies, health care vendors, and the community
- Other duties as assigned by supervisor
Substance Abuse Counselor/Case Manager
LSSI
Chicago
- Current
- Carry a caseload of clients providing supportive counseling, teaching coping skills, and helping them manage of their symptoms.
- Help clients access community services (food, clothing, utility assistance, etc.) and benefits (healthcare, disability, social security)
- Transportation of clients in personal vehicles or agency vehicles is required. Services will be provided in multiple locations
- Monitor client's medication and attend appointments with them (medical, dental, therapy, etc.)
- Help clients find housing.
- Teach life skills (budgeting, grocery shopping, hygiene, laundry, etc.) and help them establish routines.
- Provide some therapeutic intervention and support when clients are struggling.
- Help clients develop a crisis plan.
Sda/qidp
UCP Seguin of Greater-Chicago, IL
Chicago
11.2022 - 01.2024
- The SDA assists the individual (or the individual's family, representative or guardian, as appropriate) in arranging for, directing, and managing services.
- It also offers practical skills training to enable individuals and families to independently direct and manage Waiver services.
- SDA includes providing information to ensure that individuals understand the responsibilities involved with directing their services
QIDP
Envision Unlimited
Chicago
04.2018 - 11.2022
- Working with people with physical disabilities
- Helping patients with daily activities
- Accompanying them to doctor appointments
- Individual to become integrated into his/her community or the least restrictive environment
Education
Bachelor of Science - Sociology Minor: Criminal Justice
Lane College
Jackson, TNSkills
- Developmental Disabilities Experience
- Managing social services clients - Largest number of social services clients managed simultaneously (11-25 clients)
- Working with adult populations
- Managing social services teams - Largest social services team managed (11-15 team members)
- Social services counselor experience
- Time management
- Autism Experience
- Behavioral health
- Discharge planning (1 year)
- Substance abuse counseling
- Interviewing
- Care plan's
- Crisis Management
- Group home experience
- Crisis Intervention
- Working with people with disabilities
Certification
- Driver's License
- QIDP Certification
- CPR Certification
- AED Certification
- First Aid Certification
Languages
English
Timeline
Peer Support Specialist
Community Counseling Centers of Chicago (C4)
01.2024 - Current
Sda/qidp
UCP Seguin of Greater-Chicago, IL
11.2022 - 01.2024
QIDP
Envision Unlimited
04.2018 - 11.2022
Substance Abuse Counselor/Case Manager
LSSI
- Current
Bachelor of Science - Sociology Minor: Criminal Justice
Lane College