MONIQUE BROWN

• Coordinated youth programs and activities to promote engagement and development.
• Led workshops and seminars focused on life skills and personal growth.
• Developed partnerships with local organizations to enhance resource availability.

Develop and implement creative strategies to retain youth participation throughout programs.

Build strong, positive relationships with youth participation and facilitate team building between participants coharts

• Facilitated group discussions and provided conflict resolution support among participants.
• Maintained accurate records of participant attendance and program feedback.
• Trained volunteers to effectively support youth initiatives and activities.
• Collaborated with staff to create a safe, inclusive environment for all participants.
• Assessed needs for each person to ascertain suitable services.
• Maintained and promoted positive and dynamic environment that felt safe for everyone at all times.

• Coordinated shipment logistics for veteran care items and supplies.
• Operated material handling equipment to move packages efficiently.
• Maintained accurate shipping records and inventory documentation.
• Collaborated with team members to ensure timely order fulfillment.
• Managed packaging processes to protect sensitive materials during transport.
• Assisted in training new staff on shipping procedures and safety protocols.
• Compared shipment contents with paperwork to support inventory accuracy and records management.
• Trained new team members on packing procedures and safety protocols. We Scan prescription barcodes. Placing the prescription in proper size mailing envelopes.
• Utilized hand tools and equipment for efficient packing and sealing of goods.

• Assisted patients with daily living activities and personal hygiene needs.
• Monitored vital signs and reported changes to nursing staff promptly.
• Maintained cleanliness and safety of patient environments according to protocols.
• Documented patient care activities accurately in electronic health records systems.
• Provided emotional support and companionship to patients during recovery.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Documented patient care services by charting in designated areas.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Reported changes in patient conditions to registered nurse or physician.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.
• Monitored food intake and output as directed by nursing staff.
• Recognized signs, symptoms of abuse, neglect and reported them per policy.
• Assisted with range of motion exercises and other rehabilitative activities per physician orders.
• Participated in educational programs designed to improve knowledge of health care practices.
• Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
• Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
• Assisted residents with bathing and dressing to promote personal hygiene.

• Greeted and assisted visitors with inquiries at the healthcare center.
• Managed incoming calls, directing them to appropriate departments efficiently.
• Scheduled appointments for patients and maintained organized calendar management.
• Processed patient admissions and collected necessary documentation promptly.
• Maintained cleanliness and organization of the reception area and waiting room.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Assisted CNA with Assignments, help management with fills-In and escorted residents to and from outings, trained and surveyed new staff.

• Provided excellent customer service at all times while interacting with both internal and external customers.