Monica Wilson
Bloomingdale
Summary
A forward-thinking and results-driven Human Resources professional with over ten years of experience managing HR function across the employ lifecycle, including compliance onboarding, employee verification, and process improvements. Adept at ensuring regulatory adherence throughout comprehensive audits and proactive risk management. Skilled in collaborating with cross-functional teams and vendors to troubleshoot HR issues, deliver data-driven solutions, and provide consultative support. Proven track record of maintaining high standards of confidentiality, enhancing operation efficiency, and delivering timely HR services. Recognized for driving process improvements and optimizing workflows to achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Senior Specialist
Alight Solutions LLC
04.2019 - Current
- As a key member of the background checking team, I review and approve background check outcomes by ensuring a seamless and compliant hiring experience. I manage the review and approval process for over 200 hires annually.
- Oversee the Form I-9 program, ensuring regulatory compliance for 3000 hires annually and improving vendor performance by aligning processes with contract agreements. Manage the compliance mailbox, addressing inquiries across the organization and ensuring timely, accurate responses aligned with company policies and procedures.
- Ensure the reliability of data entered into the global systems of records through thorough validation processes while maintaining high standards of accuracy and integrity. (Workday).
- Collaborate with vendors on background checks and Form I-9 processes, enhancing operational efficiency through process optimization and issue resolution.
- Develop and implement standard operating procedures (SOPs) to streamline HR workflows, resulting in improved team efficiency.
- Advise managers and HR partners on global personnel relocation cases, providing process guidance to ensure alignment with internal policies and external regulations.
- Identify and escalate compliance risks to leadership, ensuring prompt resolution to mitigate potential HR issues.
Compliance Specialist
Maxim Healthcare Services (now Amergis)
12.2011 - 11.2016
- Conducted compliance audits across 25 field offices, ensuring adherence to state regulations and organizational policies reducing compliance issues by 10%.
- Investigated and resolved documentation discrepancies uncovered during audits, ensuring employee records complied with regulatory requirement.
- Collaborated with Account Managers and Regional Leadership to implement recommendations for continuous improvement, enhancing overall compliance standards.
- Consistently met audit completion targets and deadlines, ensuring compliance processes remained on schedule and within budget.
- Advised field offices and regional leadership on adherence to compliance standards, providing guidance to ensure consistent application of regulatory requirements.
- Acted as a compliance partner, fostering strong business relationships with field offices and leadership to streamline compliance processes.
Credentialing Assistant
Maxim Healthcare Services (now Amergis)
05.2007 - 12.2011
- Processed background checks and employee files, ensuring accurate and timely record keeping in line with federal regulations.
- Organized and facilitated new hire orientations, improving the onboarding experience for all employees.
- Developed Excel-based reports to track hiring trends, providing leadership with actionable data insights.
- Maintained strict confidentiality in compliance with HIPAA regulations, ensuring the secure handling of sensitive information.
Education
Associate of Arts - Business
University of Phoenix
Phoenix, AZBachelor of Arts - Business
University of Phoenix
Phoenix, AZ11-2024
Skills
- HR Regulatory Compliance
- Onboarding & Employment Eligibility
- Employment Verifications
- Auditing & Monitoring
- Vendor Management
- Process Improvement
- Data Analysis & Reporting
- Risk Management
- Employee Relations
- Analytical Thinking
- Excellent Communication
- Task Prioritization
Certification
SHRM - Certified Professional
Timeline
HR Senior Specialist
Alight Solutions LLC
04.2019 - Current
Compliance Specialist
Maxim Healthcare Services (now Amergis)
12.2011 - 11.2016
Credentialing Assistant
Maxim Healthcare Services (now Amergis)
05.2007 - 12.2011
SHRM - Certified Professional
Associate of Arts - Business
University of Phoenix
Bachelor of Arts - Business
University of Phoenix
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