Monica Taylor
Charleston
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Stylist
Mangy Mousse
Charleston
10.2013 - Current
- Styled clients' hair using current trends and techniques.
- Advised clients on suitable hair care products and styling methods.
- Maintained cleanliness and organization of styling station and tools.
- Participated in ongoing education to stay updated on industry trends.
- Assisted in training new stylists on salon procedures and best practices.
Bartender
Vfw post 1592
Charleston
09.2023 - 05.2025
- Mixed cocktails and beverages for diverse clientele preferences.
- Maintained cleanliness of bar area and equipment regularly.
- Provided exceptional customer service to enhance guest experiences.
- Handled cash and processed transactions accurately at the register.
- Collaborated with kitchen staff to ensure timely food service.
Bartender
Mike & Stan's 504 club
Charleston
03.2022 - 05.2025
- Mixed cocktails and beverages for diverse clientele preferences.
- Provided exceptional customer service to enhance guest experiences.
- Assisted in training new bartenders on drink preparation techniques.
Server
Charleston country club
Charleston
03.2024 - 04.2025
- Provided exceptional customer service in high-volume dining environment.
- Managed and organized dining area to ensure smooth service flow.
- Collaborated with kitchen staff to coordinate timely meal delivery.
- Assisted guests with menu selections and special dietary needs.
- Trained new servers on restaurant procedures and customer interaction.
- Maintained cleanliness and sanitation standards throughout service shifts.
- Handled customer inquiries and resolved issues efficiently during service hours.
- Provided excellent customer service to ensure satisfaction.
Education
Associate of Arts - Cosmetology
Lakeland Community College
Mattoon, IL 09.2010 - 01.2012
Skills
- Customer Service
- Training & Mentoring
- Team Leadership
- Event coordination
- Food Safety
- Time Management
Certification
- Basset
- Food Handling
References
References available upon request.
Timeline
Server
Charleston country club
03.2024 - 04.2025
Bartender
Vfw post 1592
09.2023 - 05.2025
Bartender
Mike & Stan's 504 club
03.2022 - 05.2025
Stylist
Mangy Mousse
10.2013 - Current
Associate of Arts - Cosmetology
Lakeland Community College
09.2010 - 01.2012