Monica Smith
Matteson
Summary
Resourceful Inventory Controller with background in managing and overseeing stock levels, implementing inventory control measures, and coordinating logistics operations. Strengths lie in ability to streamline processes, enhance efficiency and minimize losses. Noted for successfully maintaining optimal inventory levels that meet customer needs while minimizing costs. Proven track record in identifying discrepancies through regular audits and implementing corrective actions.
Overview
20
20
years of professional experience
1996
1996
years of post-secondary education
Work History
Inventory Controller
Menards
Crestwood
03.2016 - Current
- Monitored inventory levels to ensure stock availability and accuracy.
- Conducted regular audits to verify inventory records and identify discrepancies.
- Coordinated with suppliers to manage order placements and delivery schedules.
- Trained staff on proper inventory handling and storage techniques.
- Implemented procedures for efficient receiving and shipping of merchandise.
- Analyzed inventory data to recommend improvements in stock management processes.
- Collaborated with team members to maintain a clean and organized warehouse environment.
- Maintained accurate inventory records and documents.
- Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
- Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
- Investigated root causes of discrepancies between physical count results and system data.
Med car driver
Trace Ambulance
Tinley Park
01.2013 - 01.2016
- Transported patients to medical facilities safely and efficiently.
- Maintained vehicle cleanliness and functionality through regular inspections.
- Assisted medical staff with patient transfers during emergencies.
- Followed all traffic laws and safety regulations during operations.
- Communicated effectively with dispatch to coordinate timely pickups.
- Documented patient transportation details for accurate record-keeping.
- Provided support in loading and unloading medical equipment as needed.
- Collaborated with team members to ensure smooth operational workflows.
- Checked vehicles regularly for routine upkeep such as fueling as well as advanced maintenance needs.
- Performed regular maintenance checks on the vehicle, such as oil changes and tire rotation.
- Provided assistance with directions when needed by passengers or customers.
- Ensured vehicle was in proper working order before each journey.
- Adhered to traffic laws and regulations while driving.
- Operated vehicle following road safety rules and company service protocols.
- Completed paperwork associated with deliveries accurately and on time.
Manager
Popeyes Chicken
Evergreen Park
02.2006 - 06.2013
- Supervised daily operations and maintained high standards of food safety.
- Trained staff on menu items and customer service protocols.
- Managed inventory control and ensured proper stock levels for kitchen supplies.
- Developed schedules to optimize team performance during peak hours.
- Facilitated communication between kitchen staff and front-of-house teams.
- Enforced compliance with health regulations and company policies.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Thornton
Harvey, ILSkills
- Inventory management
- Data analysis
- Stock auditing
- Supply chain coordination
- Order fulfillment
- Warehouse organization
- Team collaboration
- Compliance adherence
- Customer service
- Problem solving
- Process improvement
- Effective communication
- Receiving procedures
Timeline
Inventory Controller
Menards
03.2016 - Current
Med car driver
Trace Ambulance
01.2013 - 01.2016
Manager
Popeyes Chicken
02.2006 - 06.2013
Thornton