Monica Obedzinski
Chicago
Summary
Dynamic and dependable professional with a proven track record of delivering exceptional customer service at Oakley Country Club. Strong communicator and organized team player, adept at quickly mastering new systems and procedures while maintaining meticulous attention to detail. Demonstrates a solid work ethic and eagerness to learn and grow in fast-paced environments. Skilled in cash handling and committed to enhancing customer satisfaction through effective problem-solving and interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pool Attendant
Oakley Country Club
06.2025 - 08.2025
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Took the food orders from members utilizing the computerized system
- Prepared the food to specific requests before being given to the member.
- Checked side duty list for opening and closing procedures.
Bag Room Attendant
Oakley Country Club
05.2025 - 08.2025
- Enhanced customer satisfaction by efficiently organizing and managing golf bags in the storage area.
- Collaborated with fellow staff members to ensure seamless transitions between various services offered at the club.
- Provided excellent customer service, addressing member needs promptly and courteously.
- Supported tournament events by preparing golf carts and assisting with participant needs.
- Greeted arriving guests and assisted with luggage and, sports equipment.
- Utilized computer system to track tee times and keep accurate payment needs.
Cashier, Server
Dels Lemonade
03.2024 - 08.2025
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Trained new employees
- Served lemonade, scooped ice cream, prepared food.
- Cleaned dishes, counter tops, mopped and swept floors
Education
No Degree - Exercise Science
Loyola University of Chicago
Chicago, IL05-2028
High School Diploma -
Arlington High School
Arlington, MA05-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Multitasking and organization
- Basic math
- Versatile
- Quick learner
Certification
CPR certified
Timeline
Pool Attendant
Oakley Country Club
06.2025 - 08.2025
Bag Room Attendant
Oakley Country Club
05.2025 - 08.2025
Cashier, Server
Dels Lemonade
03.2024 - 08.2025
No Degree - Exercise Science
Loyola University of Chicago
High School Diploma -
Arlington High School
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