Kentavia M. Montgomery
Dekalb
Summary
To obtain employment that will prove beneficial to both myself and my employer through dedication, leadership, and a strong work ethic.
Overview
18
18
years of professional experience
Work History
Supervisor
Little Caesars
08.2007 - Current
- Progressively promoted through multiple roles due to strong performance and leadership skills
- Oversaw operations across multiple store locations
- Managed hiring, onboarding, and training of staff and managers
- Ensured compliance with company policies and health safety standards
- Handled labor, food, utility cost management, and inventory control
- Delivered high-level customer service and coached teams for operational excellence
- Led training programs for new managers and implemented company-wide standards
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Manager
Lou Malnatis Pizzeria
Naperville, IL
06.2024 - 11.2024
- Managed daily operations including staffing, scheduling, and shift supervision
- Maintained high standards for customer service and food quality
- Ensured compliance with health and safety regulations
- Assisted in inventory management and vendor communication
- Trained and developed team members for front- and back-of-house roles
Warehouse Staff
Beacon Roofing Supply
Warrenville, IL
07.2019 - 01.2021
- Operated forklifts for loading/unloading materials
- Picked, packed, and processed orders for delivery
- Conducted inventory checks and ensured accurate stock levels
- Maintained a clean and safe warehouse environment
- Assisted in organizing incoming and outgoing freight
Shipping Clerk
U.S Postal
Naperville, IL
11.2011 - 02.2012
- Sorted packages and mail (up to 70 lbs) using manual and automated systems
- Worked efficiently in a high-volume, fast-paced environment
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Education
Diploma -
Elgin High School
Elgin, IL01.2009
Criminal Justice
Elgin Community College (ECC)
Elgin, IL01.2010
Skills
- Strong leadership and team management
- Effective trainer and mentor
- Reliable and highly motivated
- Excellent problem-solving abilities
- Proficient in cash handling and reconciliation
- Forklift operation and warehouse logistics
- Inventory management and quality control
- Customer service
- Staff management
- Goal oriented
Timeline
Manager
Lou Malnatis Pizzeria
06.2024 - 11.2024
Warehouse Staff
Beacon Roofing Supply
07.2019 - 01.2021
Shipping Clerk
U.S Postal
11.2011 - 02.2012
Supervisor
Little Caesars
08.2007 - Current
Criminal Justice
Elgin Community College (ECC)
Diploma -
Elgin High School