Summary
Overview
Work History
Education
Skills
Awards Projects
Affiliations
Accomplishments
Timeline
Generic

Monica Cooper

Morris

Summary

Dynamic operations manager with extensive experience at Ecolab, excelling in budget management and employee training. Proven track record in quality control and risk management, enhancing team performance and achieving operational excellence. Adept at strategic planning and process improvement, fostering a culture of safety and efficiency.

Overview

28
28
years of professional experience

Work History

Manager of Operations

Ecolab
Joliet
12.2022 - Current
  • Implemented quality control measures to uphold company standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Proposed or approved modifications to project plans.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Developed and implemented operational policies and procedures to ensure efficient business operations.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Established and enforced safety protocols to ensure a safe working environment for all employees.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.

Vanguard (Mixing) CQV Manager

Ecolab
Joliet
01.2020 - 12.2022
  • Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Streamlined workflow processes, reducing project completion times.
  • Established and enforced safety protocols to ensure a safe working environment for all employees.

Liquid Mix and Bulk Service Manager

Ecolab
Joliet
03.2018 - 12.2022
  • Coordinated with other departments within the organization to ensure seamless delivery of services.
  • Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
  • Established and enforced safety protocols to ensure a safe working environment for all employees.
  • Established key performance indicators (KPIs) for the service team to measure success and productivity.
  • Performed root cause analysis on recurring problems encountered by customers.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Conducted performance reviews and provided constructive feedback to staff members.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Production Supervisor

Ecolab
Joliet
06.2012 - 01.2018
  • Focused on having visual order, organization, cleanliness and standardization thus implementing and sustaining 5S in work areas
  • Work on improving work environment to qualify as a TPM manufacturing facility and meet OEE goals
  • Understand execution plan for distribution to allow the reordering of planning of mixing, packaging, inbounds
  • Operations and Personnel
  • Manage new production challenges every day on the manufacturing floor as you coach a team of mixers or materials handlers and make strategic decisions on the fly
  • Your ability to effectively engage your team will determine whether you are able to meet safety and production goals
  • Rely on operator wisdom and experience to guide you in finding solutions to immediate problems and long term changes to enhance safety, quality and productivity
  • Mentor other Production Supervisors early in their manufacturing career, helping them understand team dynamics in manufacturing and how to lead seasoned employees effectively.
  • Assist in hiring, recruiting and training quality team members
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.

Lead/Mixer

Ecolab
Joliet
05.2008 - 06.2012
  • Work closely with other supervisors and the cross-functional team to encourage collaboration to work efficiently to exceed metric targets
  • Lead by setting a good example (role model) - behavior consistent with words
  • Provide guidance to the team based on management direction
  • Gather raw materials for batch
  • Charges raw materials into process vessels
  • Weigh off raw materials and transfer into containers while following all SOP's
  • Operate various equipment and instrumentation safely, according to procedure and with little supervision
  • Reviewed work specifications to determine product and material requirements.
  • Provided safety training on equipment to other employees.
  • Completed quality checks to keep equipment running at maximum efficiency.
  • Operated mixer safely, adhering to manufacturer instructions and safety recommendations to avoid workplace accidents.
  • Measured ingredients for use in production processes.
  • Completed batch production documentation for submission to supervisor.
  • Inspected raw materials and equipment, reporting urgent issues or problems to supervisors.
  • Weighed materials and ingredients with accuracy.

Fork Truck Operator (FTO)

Ecolab
Joliet
04.2005 - 05.2008
  • Moving packaging supplies, raw materials and finished goods from production staging areas to storage bins
  • Properly storing pallets of finished goods and restocking partial pallets of finished goods in pick lines
  • Ensuring that packaged products meet atheistic specification and when applicable FDA guidelines and requirements, meaning in a manner that conforms with laws pertaining to transportation of chemicals, meets customer needs, and ensures that the product arrives at the destination intact
  • Checking raw material, product and package appearance for any inconsistencies from specification
  • Ensured that all products were safely loaded or unloaded from trailers or containers.
  • Stacked empty pallets in designated areas after delivery was completed.
  • Collaborated with team members to streamline warehouse operations and increase productivity.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Followed written instructions from supervisors regarding duties assigned throughout shift.
  • Provided support to other staff members as required, including assistance with lifting heavy items.

Cycle Counter

Ecolab
Joliet
03.2003 - 04.2005
  • Maintains inventory cycle count and physical inventory programs
  • Counts and reconciles randomly chosen or chosen part numbers and/or locations on a daily basis
  • Assists in developing solutions to shortages, overages and inventory discrepancies
  • Ensures compliance to inventory processes and procedures, and contractual obligations
  • Utilized standard formulas to prepare measurement tables and conversion charts.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored and reported on inventory discrepancies to management for prompt resolution.
  • Trained new staff on counting procedures and best practices.
  • Counted inventory items with high accuracy to ensure stock levels were maintained.
  • Strictly adhered to safety regulations when handling hazardous materials during the count process.
  • Ensured compliance with company policies and industry regulations during counting activities.

Bulk Filler/FTO

Ecolab
Joliet
02.2000 - 02.2003
  • Packages and transfers finished products as directed
  • Reports and contains any chemical spills or emissions
  • Learns how to safely and effectively handle chemical processes and processing equipment
  • Handles plant and general housekeeping duties
  • Set up machinery components according to established guidelines.
  • Adjusted machine components and pressure to support product processing.

Steel Cutter

Titan
New Lenox
11.1996 - 02.2000
  • Maintain equipment in good working order by performing routine maintenance activities such as lubrication and replacing worn parts.
  • Positioned and secured workpieces using hoists, wire and banding machines or hand tools.
  • Safely move heavy objects using overhead cranes, jibs or forklifts when necessary.
  • Load raw materials into feed hoppers or onto conveyor belts in preparation for processing.
  • Select appropriate tools for specific jobs based on material type, size, shape and other factors.
  • Set up equipment and installed tools and fixtures required to carry out production goals.
  • Assist in the training of new employees regarding safety protocols and proper use of equipment.
  • Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
  • Clean work area regularly to ensure a safe working environment.

Education

High School Diploma -

Providence Catholic High School
New Lenox, IL
05-1992

Some College (No Degree) - Business Management

Missouri Western State University
Saint Joseph, MO

Skills

  • Budget management
  • Employee training
  • Team leadership
  • Risk management
  • Inventory management (SAP)
  • Contract review and recommendations (union contract)
  • Project management
  • Performance evaluation
  • Communication skills
  • Goal setting
  • Safety Skills, Workday
  • Microsoft Word, Excel, and Outlook
  • Financial forecasting
  • Change management
  • Policy implementation
  • Onboarding and orientation
  • Process improvements

Awards Projects

  • 2015 GSC Excellence Award recipient.
  • Part of Material Tracking Loss.
  • Participate on TPM Team for WC 531.
  • Raw Material Staging Project for Liquid Mix.

Affiliations

  • Part of the Material Loss Tree
  • Raw Material Staging Leader
  • TPM and 5's Leader for Team 531, bottle line
  • Control the General Supply Budget for the whole plant

Accomplishments

  • 2015 GSC Excellence Award recipient
  • 2023 Outstanding Performer Manager 1
  • TPM AM Leader of Production Line 531 and New ILM high speed line

Timeline

Manager of Operations

Ecolab
12.2022 - Current

Vanguard (Mixing) CQV Manager

Ecolab
01.2020 - 12.2022

Liquid Mix and Bulk Service Manager

Ecolab
03.2018 - 12.2022

Production Supervisor

Ecolab
06.2012 - 01.2018

Lead/Mixer

Ecolab
05.2008 - 06.2012

Fork Truck Operator (FTO)

Ecolab
04.2005 - 05.2008

Cycle Counter

Ecolab
03.2003 - 04.2005

Bulk Filler/FTO

Ecolab
02.2000 - 02.2003

Steel Cutter

Titan
11.1996 - 02.2000

High School Diploma -

Providence Catholic High School

Some College (No Degree) - Business Management

Missouri Western State University

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Monica Cooper