Mohannad Zalloum
Industrial Engineer
Hebron, Palestine
Summary
To obtain a position as industrial engineering where can utilize a skills and experience in establishing and maintaining measurement plan for staff performance, controlling and modifying work-flow schedules, ensuring the quality control and production analysis, making use of engineering knowledge to solve technical and management problems.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Engineer
Maslamani Home
Hebron, Palestine
09.2021 - Current
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Suggested ideas for product evolution and new product variants.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Identified and supported resale opportunities to achieve sales plans.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Supported market research, metrics and requirements development and risk management.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Developing in-depth knowledge of company products.
- Monitor inventory.
- Elevate feedback from customers to management.
- Reporting to showroom manager.
Operation Manager
Al Qawasmi iron ornament factory
Hebron, Palestine
07.2021 - 09.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Increased profit by streamlining operations.
- Reviewed operations reports to understand numbers and trends.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Developed systems to track and log work issues.
- Formulated processes to reduce downtime and financial loss.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Monitoring company operations and ensure product quality.
Operations Assistant
Maslamani Group
Jericho, Palestine
10.2020 - 07.2021
- Supervision on company operation and workers in maintenance department.
- Gathered, organized and modeled data to assist management in making key decisions.
- Assisted operations manager with planning of routine operations and special projects.
- Assisted with facility scheduling and customer service.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Understood key performance indicators and usage to drive results through factory-driven processes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Making inventory of maintenance stores periodically every months.
Accountant
Maslamani Group
Jericho, Palestine
02.2020 - 10.2020
- Gathered financial information, prepared documents and closed books.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth.
- Used advanced software to prepare documents, reports and presentations.
- Follow-up bills and spare parts from maintenance store.
- Issuing invoices for maintenance parts and delivering them to Technicians.
Quality Assurance Engineer
Classic Fashion apparel
Irbid, Jordan
06.2019 - 08.2019
- Checked configuration files and logs to uncover root causes of problems.
- Fixed identified issues to improve workflows.
- Worked with stakeholders and team members on quality assurance efforts for hardware components.
- Control of production lines and elevate production process and workers to increase efficiency.
- Created successful test scripts to manage automated feature testing.
Education
MBA - Business Administration Mini MBA, Diploma
Cambridge Training College Britain
London, United Kingdom. 10.2021 - 11.2021
Bachelor of Science - Industrial Engineering
Jordan University of Science & Technology
Al Ramtha, Irbid, Jordan 09.2014 - 01.2020
Skills
MS Office
Decision-Making
Relationship building
Organization skills
Proposal Development
Program management expertise
Consultative sales techniques
Refrences
Upon Your Reguest
Timeline
MBA - Business Administration Mini MBA, Diploma
Cambridge Training College Britain
10.2021 - 11.2021
Sales Engineer
Maslamani Home
09.2021 - Current
Operation Manager
Al Qawasmi iron ornament factory
07.2021 - 09.2021
Operations Assistant
Maslamani Group
10.2020 - 07.2021
Accountant
Maslamani Group
02.2020 - 10.2020
Quality Assurance Engineer
Classic Fashion apparel
06.2019 - 08.2019
Bachelor of Science - Industrial Engineering
Jordan University of Science & Technology
09.2014 - 01.2020