Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Elderly Caregiver
Tif'eret Avot Ba-Kfar- Geriatric Center
02.2022 - Current
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Managed and archived quality documentation and participated in internal and external quality audits
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
Investigated and resolved customer complaints to foster satisfaction
Developed, updated and maintained database of existing and potential customers in any software provided
Managed quality assurance program including on site evaluations, internal audits and customer surveys
Worked with HR Officer to resolve employee related problems, improve operations and provide exceptional customer service.
Education
Bachelor's - Business Study
Nepal Commerce Campus Minbhawan
Skills
Administrative Assistant, Events Coordinator, HR Coordinator, Data Entry Operator, Computer
Hardware and networking, expertise in Microsoft office package, Typing Speed: 60WPM