Results orientated leader with a strong business acumen. With 10 years of experience with a proven knowledge of development and training .Developer of people culture that drives food safety, guest satisfaction, and profitability. Aiming to fill a Field Leadership role that brings consistency, accountability, and success to a patch.
- Quickly changed operations to be in line with company expectations while also identify those willing to adapt.
- Improved restaurant from an "F" to an "A" within 6 months.
- Focused on people development and training.
- Trained external GM at Oak Brook.
- Promoted 3 APs, 12 Sls and 13 KLs.
- Created sustainability with the longest tenured management team in the patch.
- Adobo award winner for best digital throughput.
- Mentored Orland Park to CTM.
- Developed and implemented strategies to increase sales and profitability.
- Learned to interview, hire, and onboard employees effectively.
- Took ownership of training systems and training guides.
- Managed PnL to ensure profitability.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Led shifts with the focus on an exceptional guest experience.
- Trained and developed future leaders within the restaurant.
- Led the team to prep and cook safe and delicious food based off of our sales.
- Maintained BOH facilities and equipment.
- Leadership and Team Building
- Critical Thinking and Problem-Solving
- Training and Coaching
- Business Acumen
- Strategic Planning