Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Abuzir

Chicago

Summary

I am a results-driven Healthcare Operations Leader with expertise in managing multi-location operations, optimizing patient care, and driving business growth. Experienced in financial management, regulatory compliance, and project management. I have a proven ability to enhance operation efficiency, increase revenue, and lead cross-functional teams, to deliver innovative healthcare solutions. Strong background in both healthcare operations and non-healthcare functions like inventory management and customer relations.

Overview

7
7
years of professional experience

Work History

Project Manager

Zuri Med Spa
12.2023 - Current

Zuri Med Spa is a private medical spa specializing in aesthetic treatments and weight management.

  • Managed Project lifecycle, form initial concept through business model design and location selection to facility construction and launch.
  • Developed business strategies that aligned with market demand for medical aesthetics and ensured financial sustainability during the startup phase.
  • Coordinated with providers and healthcare marketing companies to optimize business operations and increase patient acquisition.
  • Implemented quality control measures in alignment with healthcare industry standards to ensure exceptional patient experiences and service delivery.

Key Accomplishment: Successfully managed the spa's launch and operational setup, and achieving a 23% increase in patient retention through the efficient process management and strategic marketing.

Senior Operations Manager

Southwest Urgent Care
10.2021 - Current

Southwest Urgent Care operates five locations across the Chicagoland area, providing urgent care services tailored to the community's needs.

  • Oversee healthcare operations for five urgent care locations, ensuring high-quality patient care and compliance with healthcare regulations and safety standards.
  • Implement process optimization strategies that reduce costs and improve operational efficiency across multiple locations.
  • Develop and execute strategic business initiatives to enhance patient experience, increase revenue, and improve market positioning within a competitive healthcare landscape.
  • Lead financial management of multi-location operations, overseeing budgeting, forecasting, and cost management.
  • Conduct regular staff training and mentorship programs to improve team performance and ensure adherence to quality assurance protocols.
  • Monitor healthcare industry trends, identifying growth opportunities and recommending actionable strategies to maintain competitive advantage.

Key Accomplishment: Led operational improvements that resulted in enhanced patient satisfaction, streamlined workflows, and a 10% increase in operational efficiency across all locations.

Radiation Therapist

Rush University Medical Center, RUMC
06.2021 - 10.2021

Rush University Medical Center is a leading academic medical center providing comprehensive healthcare services.

  • Delivered high-quality radiation therapy treatments, ensuring precise and safe treatment administration for patients.
  • Managed patient educations, including detailed explanations fo radiation therapy procedures and treatment plans.
  • Utilized quality assurance programs to ensure the accuracy of radiation delivery and compliance with healthcare safety standards.
  • Collaborated with interdisciplinary teams to optimize patient care and contribute to the development of patient-centered treatment plans.

Key Accomplishment: Maintained 100% compliance with regulatory safety standards, contributing to a high success rate in treatment outcomes.

Operations Manager

Eagle Sports Range
01.2018 - 06.2021

Private owned sports range with 2 locations, that specialize in self defense and firearms training.

  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Ensure inventory readiness by coordinating timely stocking and placement of products on the sales floor, optimizing product availability and customer satisfaction.
  • Delegate tasks across team members to ensure effective inventory control, and efficient store operations.

Education

Master of Science - Health Administration

University of St. Francis
Joliet, IL
12-2024

Bachelor of Science - Radiation Therapy

University of St. Francis
Joliet, IL
05-2021

Associate of Science - Applied Sciences

Moraine Valley Community College
Palos Hills, IL
05-2019

Skills

  • Healthcare Operations Management
  • Patient-Centered Care
  • Regulatory Compliance
  • Process Optimization
  • Multi-Location Healthcare Management
  • Financial Management & Budgeting
  • Strategic Planning
  • Project Management
  • Team Leadership 7 Staff Development
  • Healthcare IT Systems (Epic, eCW, Mosaiq)
  • Quality Assurance & Safety Protocols

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Full Professional
French
Full Professional

Timeline

Project Manager

Zuri Med Spa
12.2023 - Current

Senior Operations Manager

Southwest Urgent Care
10.2021 - Current

Radiation Therapist

Rush University Medical Center, RUMC
06.2021 - 10.2021

Operations Manager

Eagle Sports Range
01.2018 - 06.2021

Master of Science - Health Administration

University of St. Francis

Bachelor of Science - Radiation Therapy

University of St. Francis

Associate of Science - Applied Sciences

Moraine Valley Community College
Mohammad Abuzir