I am a results-driven Healthcare Operations Leader with expertise in managing multi-location operations, optimizing patient care, and driving business growth. Experienced in financial management, regulatory compliance, and project management. I have a proven ability to enhance operation efficiency, increase revenue, and lead cross-functional teams, to deliver innovative healthcare solutions. Strong background in both healthcare operations and non-healthcare functions like inventory management and customer relations.
Zuri Med Spa is a private medical spa specializing in aesthetic treatments and weight management.
Key Accomplishment: Successfully managed the spa's launch and operational setup, and achieving a 23% increase in patient retention through the efficient process management and strategic marketing.
Southwest Urgent Care operates five locations across the Chicagoland area, providing urgent care services tailored to the community's needs.
Key Accomplishment: Led operational improvements that resulted in enhanced patient satisfaction, streamlined workflows, and a 10% increase in operational efficiency across all locations.
Rush University Medical Center is a leading academic medical center providing comprehensive healthcare services.
Key Accomplishment: Maintained 100% compliance with regulatory safety standards, contributing to a high success rate in treatment outcomes.
Private owned sports range with 2 locations, that specialize in self defense and firearms training.