Waiters and Shift Leader in Room Services Department
- We send special gifts from the hotel to the guest room in hotel
- Sending food to customers’ rooms from hotel restaurants
- Therefore, a special waiter does this, not any waiter, because a special table must be arranged for dining in the guests’ rooms
- The waiter must also answer the private phone in the room service department and know the types of food, which requires him to perform double duties
- Also working in other departments in the hotel and working with the team
- At work, the shift manager is responsible for managing the shift, managing the waiters’ program, and also managing customer orders
- I was working and I was a college student.